Social Media Account Manager

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Social Media Account Manager

Talk Shop a full-service integrated communications agency is expanding its digital team with the addition of a Social Media Account Manager in our Toronto office. As leaders in traditional media relations social media and experiential marketing we work with some of Canadas top brands looking to engage consumers media digital and influencer marketing differently.

The Social Media Account Manager will own a portfolio of 7-10 clients leading strategy creative direction and social execution from start to finish. Youll be the day-to-day lead for your clients - managing relationships guiding digital strategy and collaborating with our
team to deliver campaigns that inspire and perform. This is an opportunity to influence not only client campaigns but the growth and evolution of our digital practice.

The ideal candidate brings hands-on experience developing social media campaigns - from creative concept to reporting - and thrives in an agency setting managing multiple clients. Youre equal parts strategic thinker and creative storyteller confident leading client conversations and passionate about bringing ideas to life across Instagram TikTok LinkedIn and beyond.

Key Responsibilities

Lead and own digital content and campaign strategies for clients including social media content calendars channel strategies and visual asset recommendations
Oversee client services for digital clients client communications check-in reporting etc.
Ability to demonstrate how proposed social media solutions will show expected return investment for clients
Act as the primary client contact for digital work maintaining in-depth knowledge of clients business goals
Oversee production of visual assets (photo video graphics) providing editorial and creative direction
Day-to-day management of Digital Account Associates workflow management content planning editing support and guidance as required
Execute digital campaigns by managing and monitoring the day-to-day activities of digital advertising campaigns across multiple products and platforms ex. Facebook Instagram LinkedIn and TikTok
Collaborate with core PR and account teams to ensure integrated strategies run smoothly
Serve as a digital campaign subject matter expert deepening functional expertise staying on top of trends and partnering with other stakeholders to help align to our data-driven vision through ongoing integrations
Leads by example via work ethic team-building approach attitude and overall collaboration
Measure and report the performance of all digital marketing campaigns and assess against goals (ROI and KPIs)

Required Skills/Experience

Client service-oriented must have agency experience in a similar role (Manager-level)
Organized and able to manage multiple tasks simultaneously with a high level of attention to detail
Ability to structure and prioritize issues
Experience with organizational and team performance management
35 years experience managing digital media with a focus on social media and digital content within an agency or brand environment with a focus on storytelling client strategy and community engagement
Creative out-of-the-box thinking to lead client strategies and campaigns
Strong analytical skills abilities and problem-solving abilities
Deep understanding of Facebook Business Manager analytical tools (GWI Meta Insights Google Analytics) and creative collaboration tools (ex. Figma or Canva)
Minimum 2 years experience developing and leading digital content strategy
Strong copywriting skills
Proven knowledge of paid digital strategy and execution would be an asset
Experience leading and developing a team
Ability to nurture client relationships

Compensation & Benefits

Compensation will be dependent on relevant experience. After 3 months of employment the individual will be entitled to Talk Shops comprehensive benefits program which includes:

Enrollment in an extended health vision/dental plan
Generous vacation sick and personal day policy
Remote work flexibility
Partial mobile phone reimbursement
Paid parental leave policy
Paid pawrental pet leave policy

Start Date: TBD

How to Apply:

To apply please send your resume and cover letter to.

Required Experience:

Manager

Social Media Account ManagerTalk Shop a full-service integrated communications agency is expanding its digital team with the addition of a Social Media Account Manager in our Toronto office. As leaders in traditional media relations social media and experiential marketing we work with some of Canada...

Social Media Account Manager

Key Responsibilities

Lead and own digital content and campaign strategies for clients including social media content calendars channel strategies and visual asset recommendations
Oversee client services for digital clients client communications check-in reporting etc.
Ability to demonstrate how proposed social media solutions will show expected return investment for clients
Act as the primary client contact for digital work maintaining in-depth knowledge of clients business goals
Oversee production of visual assets (photo video graphics) providing editorial and creative direction
Day-to-day management of Digital Account Associates workflow management content planning editing support and guidance as required
Execute digital campaigns by managing and monitoring the day-to-day activities of digital advertising campaigns across multiple products and platforms ex. Facebook Instagram LinkedIn and TikTok
Collaborate with core PR and account teams to ensure integrated strategies run smoothly
Serve as a digital campaign subject matter expert deepening functional expertise staying on top of trends and partnering with other stakeholders to help align to our data-driven vision through ongoing integrations
Leads by example via work ethic team-building approach attitude and overall collaboration
Measure and report the performance of all digital marketing campaigns and assess against goals (ROI and KPIs)

Required Skills/Experience

Client service-oriented must have agency experience in a similar role (Manager-level)
Organized and able to manage multiple tasks simultaneously with a high level of attention to detail
Ability to structure and prioritize issues
Experience with organizational and team performance management
35 years experience managing digital media with a focus on social media and digital content within an agency or brand environment with a focus on storytelling client strategy and community engagement
Creative out-of-the-box thinking to lead client strategies and campaigns
Strong analytical skills abilities and problem-solving abilities
Deep understanding of Facebook Business Manager analytical tools (GWI Meta Insights Google Analytics) and creative collaboration tools (ex. Figma or Canva)
Minimum 2 years experience developing and leading digital content strategy
Strong copywriting skills
Proven knowledge of paid digital strategy and execution would be an asset
Experience leading and developing a team
Ability to nurture client relationships

Compensation & Benefits

Compensation will be dependent on relevant experience. After 3 months of employment the individual will be entitled to Talk Shops comprehensive benefits program which includes: