Customer Support Specialist
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Job Location:
Riverside, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a dedicated Customer Support Specialist to join our growing team in Riverside CA. This role focuses on providing outstanding assistance to clients ensuring smooth communication and supporting day-to-day inquiries with clarity and care. The ideal candidate is organized detail-oriented and brings a strong sense of commitment to delivering an exceptional client experience.
Responsibilities
Serve as the primary point of contact for client inquiries and support requests.
Maintain accurate documentation of client interactions updates and follow-ups.
Assist clients with service-related questions processes and solutions.
Coordinate with internal teams to ensure timely delivery of information and support.
Monitor and respond to incoming calls and emails with professionalism.
Identify opportunities to improve client satisfaction and streamline support procedures.
Uphold the companys standards of excellence and customer care.
Qualifications :
Strong communication skills both written and verbal.
Excellent organizational and multitasking abilities.
Problem-solving mindset with attention to detail.
Ability to remain calm patient and professional in all interactions.
Basic computer literacy and comfort with administrative tools.
Additional Information :
Competitive salary of $52000 $56000 per year.
Professional growth and advancement opportunities.
Supportive and collaborative work environment.
Job stability and long-term career development.
Full-time position with consistent schedule.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
