CSR Customer Support Representative
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Customer Service Representative
Job Location: Columbus OH 43219
Job Duration: 12 Months Extension
Job Duration: 12 Months Extension
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Position Description:
- Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts.
- Calls will need to respond with a high degree of accuracy and efficiency while consistently meeting key department performance metrics.
- Functional support areas include Brokerage Cash Management products and services Brokerage Online (client website) and Mobile app and general account or financial-related inquiries.
- Successful applicants will be highly professional career-driven and committed to World-Class Service.
- Ability to contribute in a fast-paced team-oriented environment.
- Aptitude to multitask and adjust quickly to changes in a busy financial service center.
Education Requirement:
- College Degree OR Previous contact center experience.
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Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
