Team Manager, SWM Advisory Admin

Surrey - Canada

Yearly Salary: $ 81200 - 122000

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Our Story & Purpose:

Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. If youre ready to join our team of 2700 diverse individuals access competitive rewards and benefits and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As the Team Manager SWM Advisory Admin you will lead a team of administrators to ensure seamless day-to-day operations and service delivery within Sustainable Wealth Management. Youll provide guidance technical expertise and process improvements that enable informed decision-making and enhance member experience. Were looking for a collaborative leader who thrives on outcomes optimizing efficiencies and fostering innovation.

This is a Full-time Permanent role based at the Surrey Central City office and will report directly to the Senior Manager SWM Advisory Admin.

While this position provides a hybrid work arrangement you will be expected to be on-site as required by business demands.

How Youll Make an Impact:

Coaching mentoring and developing team members to foster growth engagement and high performance
Coordinating and monitoring daily operations and service delivery for the SWM Advisory Admin team
Delivering training advice and technical expertise on administrative processes to team members and licensed staff
Providing strategic advice and support to the Senior Manager on program plans and priorities
Identifying opportunities to optimize processes and recommending improvements to enhance efficiency and member experience
Participating in testing and implementation of new or enhanced systems
Ensuring compliance with established service standards and managing operational risk
Building a team culture focused on continuous improvement and innovation
Supporting cross-functional collaboration within Wealth Management and Impact Investing

What Youll Bring to the Team:

Post-secondary education in business administration finance or a related field
Minimum 5 years of experience in wealth management operations or financial services administration
At least 2 years of leadership experience managing teams in a service delivery environment
Strong knowledge of operational risk management and process improvement methodologies
Excellent communication and stakeholder management skills
Proficiency in MS Office and familiarity with wealth management systems
Industry courses such as CSC (Canadian Securities Course) or IFIC is required

Youll Thrive Here If You Are:

Collaborative You build strong relationships and foster teamwork across functions.
Detail-Oriented You ensure accuracy and compliance in all operational processes.
Innovative You seek opportunities to improve systems and create efficiencies.
Member-Focused You prioritize delivering exceptional experiences for our members.
Adaptable You thrive in a dynamic environment and lead through change.

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:

This role offers a salary range of$81200 to $122000 per annum. The base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

Why Youll Love Working Here:

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year with additional days earned over time.
Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.

Required Experience:

Manager

Our Story & Purpose:Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all ...