| Job Purpose | This position is open with Bajaj Finance Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes |
| Duties and Responsibilities | To achieve Debt Management Services targets of the area assigned ensuring meeting PI Targets meeting the Target on Cost of Debt Management Services. Control bucket flow cases and focus on non-starters. Ensuring documented feedback. Ensuring legal guidelines are complied with while repossessing of products Ensuring audit queries are complied with. Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise. Manage productivity by fixing productivity parameters for Debt Management Services Officers / Agencies / DMAs monitoring performance against set parameters and Weekly review with the Debt Management Services executives. Ensuring background and reference check of agencies / DCTs being appointed. Constant evaluation of DCTs and agencies. Identify and manage training needs for the CEs. Support Debt Management Services officers in legal / police issues. Ensuring timely and profitable disposal of seized stock & safe custody of seized products Visit Random customers. |
| Required Qualifications and Experience | Practice Emotional Intelligence - Develops the team supporting them to do moreListens to others stays calm under pressure and treats everyone with respect. |
Required Experience:
Manager
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