International Sales Support
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Experience Required:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job description
Job Title: International Sales Support Executive Export
Location: Ahmedabad
Experience: 2 - 3 years
The International Sales Support Executive will assist the Export/International Sales team in handling overseas customer communication preparing quotations managing export documentation coordinating shipments and ensuring timely order execution.
This role requires strong coordination skills knowledge of export procedures and basic technical understanding of textile products.
Key Responsibilities:
1. Customer Communication & Coordination
Respond to enquiries from international clients via email and calls
Share product specifications samples catalogues and technical sheets
Maintain professional communication and provide timely updates
2. Quotation & Price Support
Prepare Proforma Invoices (PI) and overseas price quotations (FOB/CIF/CFR)
Coordinate with costing production and logistics for price/data inputs
Maintain and update pricing master sheets
3. Order Processing
Enter confirmed orders in ERP/SAP
Check product specifications quantities delivery terms
Follow up with production planning to ensure timely dispatch
4. Shipment & Logistics Coordination
Track shipment status (factory port destination)
Communicate ETD ETA and delays to clients
Ensure timely container booking and documentation submission
5. After-Sales Support
Handle complaints related to quality or delayed delivery
Coordinate with QA and production to resolve issues
Assist in arranging replacements or credit notes
6. Reporting & Data Management
Maintain client-wise trackers order status reports and shipment MIS
Prepare monthly sales reports for management review
Maintain CRM database and follow-up records
Qualifications & Skills:
Graduate/Postgraduate in Commerce Business Administration or relevant field.
Minimum 3 years of experience in sales coordination/support role (preferably in manufacturing or packaging industry).
Strong communication and interpersonal skills.
Ability to multitask prioritize and work under deadlines.
High attention to detail and problem-solving attitude.
Skills Required:
Understanding of technical textile products (GSM coating denier fabric specs)
Knowledge of incoterms export documentation and LC procedures
Excellent written & verbal English communication
Strong coordination and follow-up skills
Customer service mindset
Analytical approach and attention to detail
Ability to manage multiple international clients simultaneously
About Tech Weave International:
Tech Weave International () is a vertically integrated global manufacturer of innovative coated woven products and diverse multi-layered laminated reinforced plastic substrates. So what do we do exactly
As a startup in technical textiles we understand that our path to success lies in creating products with superior performance and enhanced properties.
With a state-of-the-art facility spanning 250000 square feet we manage integrated manufacturing across our varied verticals: Building & Construction Civil & Infrastructure Agri Textiles & Packaging Textiles.
If you strive for Excellence
If you are the best in what you do If you want to make a difference
WE NEED YOU!! We work only with the best of the best!
So what are you waiting for send your resumes to
Requirements
Skills Required:
Understanding of technical textile products (GSM coating denier fabric specs)
Knowledge of incoterms export documentation and LC procedures
Excellent written & verbal English communication
Strong coordination and follow-up skills
Customer service mindset
Analytical approach and attention to detail
Ability to manage multiple international clients simultaneously
Required Skills:
Requirements: Graduate / any degree in HR field. Knowledge of Excel payroll software and HRMS. Familiarity with labour laws and statutory compliance formats. Good interpersonal and coordination skills.
Required Education:
Bachelors degree in Business Marketing or related field
Company Industry
IT Services and IT Consulting
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
