Business Analyst Process Re-Engineering
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Process Engineering - Business Analyst
About Us
Paytm is Indias leading digital payments and financial services company. It focuses on driving consumers and merchants to its platform by offering diverse payment use cases. Paytm empowers consumers with services like utility payments and money transfers using instruments such as Paytm Wallet UPI FASTag and Postpaid (Buy Now Pay Later). For merchants Paytm provides acquiring devices (Soundbox EDC QR Payment Gateway) for payment aggregation.
The Process Engineering - Business Analyst will focus on optimizing the entire data lifecycle from extraction and processing to reporting dashboard creation and final analytical output. The primary goal is to streamline analytical processes to provide swift highly visible and accurate data-driven insights ensuring the operations are scaled and efficient.
Data Process Design & Automation: Design and build processes for automated data extraction report/dashboard automation and aligning stakeholders onto a common platform to increase data visibility. Execute these processes with the operations team and define SLA & KPI for the same.
Deep Business Analysis & Opportunity Spotting: Conduct detailed business analysis outlining problems and opportunities for the business by scrutinizing operational and analytical workflows.
Performance Metrics Engineering: Develop robust metrics and action points that can be used to drive in-house and external operations performance improvement and scalability decisions. Partner with operations teams (in-house and external) to identify and track appropriate performance measures Key Performance Indicators (KPIs) and associated drivers.
Strategic Data Deployment: Work with data-engineering and data science teams on designing building and deploying data analytics systems for large data sets and extracting meaningful data for the operations team.
Executive Reporting & Automation: Create reports dashboards and automation to provide insights to all stakeholders. Design dashboards for merchant communications and automate them to supplement the effort of internal stakeholders.
Superpowers/Skills Required
Business Acumen & Outlook: Strong business outlook with the ability to translate operational and market challenges into analytical requirements and process solutions.
Ownership & Drive: High sense of ownership in spotting and owning the end conclusion of identified initiativesdriving analytical projects and process changes from conception through successful deployment.
Cross-Functional Collaboration: Proven ability in making cross-functional collaboration work specifically across Operations Data Engineering and Product teams to implement process changes smoothly.
Detail-Oriented & Accuracy: Detail oriented with the ability to maintain the highest standards of accuracy in data reporting and process documentation.
Analytical & Technical Proficiency:Strong background in statistical concepts and calculations with 7 years experience working with real strong analytical and algorithmic problem solver.
Proficiency with statistical analysis tools (e.g. R Python) data visualization (Tableau Power BI etc.) data extraction tools (Oracle Hive MySQL) and presentation (MS Excel Powerpoint etc.).Extensive experience solving analytical problems using quantitative approaches.
Why Join Us
Be part of a collaborative output-driven program that brings cohesiveness across businesses through improve the average revenue per use by increasing cross-sell from solid 360-degree feedback from your peer teams on your support of their respect that is earned not demanded from your peers and manager.
If you are the right fit we believe in creating wealth for you. You will be part of Indias largest digital lending story leveraging 500 million registered users and 21 million merchants.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
- Six Sigma
- Continuous Improvement
- Lean
- Lean Six Sigma
- Process Improvement
- Business Analysis
- Visio
- Business Process Modeling
- Process Mapping
- Business requirements
- Process Management
- Sharepoint
About Company
Paytm started the Digital Revolution in India. And we went on to become Indiaâs leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their s ... View more
