Commercial Lines Account Associate, Complex Risks Unit

About The Role

Were seeking a skilled Commercial Account Associate to support our Complex Risk Unit team in Toronto. This role is ideal for someone with strong technical proficiency excellent time management and a solid background in property and casualty insurance. Youll play a key role in account servicing client support and operational efficiency.

What Youll Do

• Manage client communications respond to inquiries and prepare renewal packages certificates and policy summaries.

• Support client meetings with accurate documentation and thorough preparation.

• Set up and maintain compliant client files (digital and physical) according to HUB standards.

• Perform policy reviews calculate provincial taxes and prepare premium finance quotes.

• Submit insurance applications to underwriters follow up on responses and support market negotiations.

• Track expirations manage abeyances and ensure timely issuance of binders policies and other documents.

• Oversee account receivables invoicing and assist with collections to meet Days Sales Outstanding (DSO) targets.

• Maintain data accuracy in broker systems produce reports and respond to third-party information requests.

Qualifications and expertise that pave the way for Success

• Valid RIBO license Required

• Typically 3 years of commercial insurance experience

• Experience in market negotiations on commercial policies is an asset

• Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends

• Results-oriented and passionate with a strong sense of accountability and client management skills

• Detail-oriented with strong organization and prioritization skills

• A Solid team player who also possesses independence of thought

• Proactive client-focused approach with effective negotiation and follow-up skills

• Proficient in Microsoft Office: Word Excel (formulas and pivot tables) PowerPoint and Outlook

• Experience with Applied EPIC or similar insurance broker management systems

Elevate Your Career with HUB International

Advancement and Well-being: Our Priority

At HUB we place immense value on the well-being and professional development of our team. Heres what you can look forward to as part of the HUB Team:

• Recognized Rewards: Thrive in a supportive environment that values your contributions with a competitive compensation package including incentives bonuses and additional earning opportunities.

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.

• Comprehensive Benefits: Access a robust benefits package including company-matched RRSPs designed to support you and your family.

• Professional Growth: Advance your career with HUB-sponsored training programs tuition reimbursement and other development opportunities tailored to help you succeed.

• Industry Support: Benefit from reimbursements for professional licensing and membership fees reflecting our investment in your expertise.

• Exclusive Perks: Enjoy special discounts on events travel accommodations and personal home & auto insurance making your HUB experience even more rewarding

Culture and Belonging: Our Commitment

At HUB International we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process we encourage you to let us knowwere here to support you. At HUB building an inclusive workplace isnt just part of what we do its at the heart of who we are.

Service: Our Ethos

At HUB International service defines who we are. This dedication extends not only to our clients but also to our employees and the communities were proud to support. Our regional offices are actively engaged in local initiatives reflecting our commitment to giving back and making a meaningful difference.

When you join HUB youll find more than just a career youll become part of a team where your skills are valued your growth is encouraged and your contributions have a lasting impact.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.