IT Operations Lead Specialist

Minot, ND - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: IT Operations Lead Specialist
Location: Minot North Dakota
Experience: 12 Years
Employment Type: Contract
Interview Type: In-Person or Webcam

Job Description

We are seeking an experienced IT Operations Lead Specialist to oversee daily technology operations manage infrastructure reliability and ensure seamless support across enterprise systems. This role requires a strong leader who can drive operational excellence optimize processes manage technical teams and collaborate with cross-functional stakeholders to maintain high system availability and performance.

The ideal candidate has deep hands-on experience managing IT operations in complex environments a strong background in infrastructure and service management and the ability to lead incident response and problem resolution.

Key Responsibilities

Lead and manage day-to-day IT operations ensuring stable and secure infrastructure performance.
Oversee system monitoring capacity planning and performance optimization activities.
Direct and coordinate incident problem and change management processes.
Manage and mentor IT operations teams including network systems and support personnel.
Establish and maintain operational standards documentation and best practices.
Collaborate with cybersecurity engineering and application teams to support business initiatives.
Ensure compliance with regulatory security and auditing requirements.
Drive root-cause analysis and continuous improvement initiatives to increase uptime and efficiency.
Manage vendor relationships contracts and support escalation activities.
Oversee backup disaster recovery and business continuity strategies.
Monitor SLAs and KPIs to deliver measurable service quality.

Required Skills and Qualifications

12 years of experience in IT operations infrastructure or systems administration roles.
Proven experience leading IT operations teams in enterprise environments.
Strong understanding of networking servers cloud infrastructure virtualization and storage technologies.
Hands-on experience with monitoring and automation tools.
Background with ITIL or similar service management frameworks.
Strong capability in incident change and problem management processes.
Excellent analytical and troubleshooting skills.
Experience with disaster recovery planning and execution.
Strong communication and leadership abilities.
Bachelors degree in Computer Science Information Technology or related discipline.
ITIL PMP or relevant technical certifications preferred.

Job Title: IT Operations Lead Specialist Location: Minot North Dakota Experience: 12 Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced IT Operations Lead Specialist to oversee daily technology operations manage infrastructure reliabilit...

Job Title: IT Operations Lead Specialist
Location: Minot North Dakota
Experience: 12 Years
Employment Type: Contract
Interview Type: In-Person or Webcam

Job Description

Key Responsibilities

Lead and manage day-to-day IT operations ensuring stable and secure infrastructure performance.
Oversee system monitoring capacity planning and performance optimization activities.
Direct and coordinate incident problem and change management processes.
Manage and mentor IT operations teams including network systems and support personnel.
Establish and maintain operational standards documentation and best practices.
Collaborate with cybersecurity engineering and application teams to support business initiatives.
Ensure compliance with regulatory security and auditing requirements.
Drive root-cause analysis and continuous improvement initiatives to increase uptime and efficiency.
Manage vendor relationships contracts and support escalation activities.
Oversee backup disaster recovery and business continuity strategies.
Monitor SLAs and KPIs to deliver measurable service quality.

Required Skills and Qualifications

12 years of experience in IT operations infrastructure or systems administration roles.
Proven experience leading IT operations teams in enterprise environments.
Strong understanding of networking servers cloud infrastructure virtualization and storage technologies.
Hands-on experience with monitoring and automation tools.
Background with ITIL or similar service management frameworks.
Strong capability in incident change and problem management processes.
Excellent analytical and troubleshooting skills.
Experience with disaster recovery planning and execution.
Strong communication and leadership abilities.
Bachelors degree in Computer Science Information Technology or related discipline.
ITIL PMP or relevant technical certifications preferred.