Experience Ambassador

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Primary

Plan and organise internal events for employee engagement culture building and bonding across departments. Source vendors to support events and draft communications and event registration for employees. Events include global initiatives (e.g. Riotling Day)product celebrations Annual Dinner corporate social responsibility activities and cultural festivities. Some events include collaboration with regional offices and interdepartmental collaboration.

Produce and disseminate swag for employees.

Organise internal gaming tournaments for employees. Includes creation of tournament structure coordination with players information dissemination to non-participating employees prizes procurement and arrangement of in-office broadcast.

Assist with changes and moves in workspace seating arrangements.

Upkeep finance procedures including spending raising purchase requests and invoice submissions.

Triage and assign Facilities requests from employees to respective teammates. Update and attend to tickets through Riot Games internal online ticketing system.

Foster Guest and Visitor experience by welcoming and registering visitors addressing employees queries and coordinating deliveries

Deliver comprehensive soft services including reception support vendor coordination workplace experience management and serve as primary occupant liaison to enhance overall workplace satisfaction and operational efficiency

Day-to-day execution of workplace experience initiatives and employee engagement programs across Riot Games spaces

Conduct regular program evaluations to identify improvement opportunities and resolve operational issues promptly to minimize disruptions during events

Coordinate vendor management and stakeholder communication for tournaments and workplace events ensuring quality standards and budget compliance

Employee Experience & Communications: Coordinate activities events registration for employees including global initiatives. Maintaining energy and vibrancy in common areas through seasonal decoration lights music.

Develop workplace experience strategies and innovative engagement programs tailored to Riot Games culture and employee preferences

Design detailed event concepts and workplace initiatives with clear implementation guidelines and success metrics for Experience Ambassador execution

Establish program evaluation frameworks and continuous improvement processes monitoring initiative effectiveness and adapting strategies based on employee response and business objectives

Design journey maps aligned with Riot Games specific requirements

Delivers on-site operational support for critical functions events and strategic initiatives

Carry out finance process to JLL under new IFM scheme under Corrigo and FWO system.

Secondary

Manage office facilities (soft and hard services). Including vendor management for the maintenance and day-to-day operations of the office such as housekeeping meal program and minor office repairs and during office expansion setup.

To support the Workplace Lead and Experience Ambassador in the day-to-day operations of the site. Support coordinate and oversee repairs and maintenance activities.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.