Lead Product Manager

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

Hear from our UK team about what its like working at Monzo

London or Remote in the UK plus stock options & Benefits Product at Monzo Hear from the team

About us

Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for the last few years weve built a banking app with very high daily engagement and an NPS thats well above the norm. 10 million UK adults have a Monzo account already but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives.

Product is at the heart of this ambition. As a PM youll lead a multi-disciplinary team to set big ambitious goals for an entire product area and have the freedom to decide how to meet them. Youll operate with autonomy and have a massive impact on our customers lives and Monzos success.

About Core Banking

Were looking to hire a product Manager to join our Core Banking collective.

Core Banking is responsible for the current account used by 13 million customers. That includes creating compelling value propositions for different audiences (including Joint Under 16s and 16 to 17 accounts) designing the overall app structure the day-to-day money management experience (including features like Trends Salary Sorter Bills Pots and more) and other value propositions like Travel. The collective is also responsible for Subscriptions which are paid upgrades that unlocks extra benefits and functionality that help customers make financial progress.

Were now gearing up for our next phase of growth from 13 million to 20 million customers.

What youll be working on:

As the Lead Product Manager for Core Banking youll ensure that we continue to meet and exceed the needs and expectations of our customers and drive continued customer growth and engagement with Monzo.

Youll be expected to own the strategy for your area lead one product squad yourself (currently focused on Under 16s) and also mentor one other PM with their own product squad.

That means youll:

• Create a product strategy for your area balancing work to create long-term growth and engagement and work to hit short-term targets.
• Collaborate with engineering design data user research and marketing to identify and validate new opportunities.
• Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives.
• Create delightful experiences that solve user needs and pain points.
• Work with cross-functional partners (engineering design data user research and marketing) to ensure projects are delivered on time and as planned as well as with legal compliance and regulatory affairs where relevant
• Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time.
• Mentor another PM in your area supporting on their product strategy goals and delivery.

You should apply if:

• Youve shipped world-class products at a fast growing company.
• You have a track record of leading the development of market-leading value propositions that drive significant growth and engagement.
• Youve mentored (or managed) other PMs have the ability to coach others and can provide clear and constructive feedback to your team and other disciplines.
• Youre data-driven and commercial. You have a proven track record of making an impact through experimentation and optimisation.
• You can work effectively with a diverse range of people and working styles - spanning engineering design data user research marketing legal and compliance - to get stuff done.
• Youre able to motivate energise and inspire people towards a common goal.
• Youre passionate about building value for customers and not just achieving business results.
• Youre intellectually honest about your works performance continually striving for improvement.
• You can systematically break down and solve complex problems.
• Youre able to make good decisions in complex situations where theres often no right answer.
• You have the urge and resilience to challenge the status quo and make things better and are full of creative ideas for how to do so.
• Youre a fast learner humble and curious and enjoy learning every day and sharing your knowledge and experience.
• Youre excited by what were doing at Monzo especially the current account.

The interview process:

Our interview process involves 4 main stages:

• Recruiter Call
• Initial Call with Hiring Manager
• Final Loop consisting of x3 hour long interviews to assess Project Walkthrough Case Study and Leadership.
• A final stage with a VP or CPO within the Product team

Our average process takes around 5-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on

Whats in it for you:

plus stock options & benefits

We can help you relocate to the UK

We can sponsor visas.

This role can be based in our London office but were open to distributed working within the UK (with ad hoc - at least monthly - meetings in London).

We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.

Learning budget of 1000 a year for books training courses and conferences

And much more see our full list of benefits here

#LI-AC2 #LI-Remote

Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage