Area Neighbourhood Caretaker Garages

Area Neighbourhood Caretaker Garages

Permanent

Grade B

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

We are looking for a proactive customer-focused Garage Voids & Lettings Assistant to join our Housing Management this varied hands-on role you will help manage garage sites across the city ensuring they are safe well-maintained and efficiently let to maximise income and occupancy.

You will carry out regular site inspections identify repairs and support the delivery of capital investment and demolition programmes. You will also be responsible for advertising garages screening applications arranging viewings and managing waiting lists. The role includes completing minor repairs clearing and safely disposing of items left in vacant garages and helping to deter anti-social behaviour by engaging professionally with residents licence holders and stakeholders.

Strong customer service skills are essential alongside the ability to maintain accurate records follow set procedures and work confidently under pressure. You will frequently use IT systems communicate clearly both in writing and in person and make sound decisions in line with policies and statutory guidance.

You must also be willing to undertake relevant training to support your development.

A full UK driving licence is essential as the role requires daily travel to sites in a non-HGV vehicle. Please confirm you have a full UK driving licence in your supporting statement.

Key Responsibilities

Conduct regular inspections of garage sites to identify repairs maintenance and health & safety issues.

Plan and organise garage lettings viewings and manage waiting lists.

Maximise income by sustaining and increasing garage occupancy.

Advertise available garages and screen applications according to set criteria.

Complete minor repairs and safely dispose of items from vacant garages.

Deter anti-social behaviour and handle complaints professionally.

Support demolition and capital investment works by liaising with residents and stakeholders.

Accurately maintain records using IT systems and end garage agreements per procedures.

Purchase fuel and follow financial protocols.

Essential Criteria

Ability to carry out minor repairs and use IT systems for record-keeping.

Strong customer service and interpersonal skills.

Capable of working under pressure and prioritising tasks.

Clear verbal and written communication.

Understanding of policies procedures and statutory guidelines.

Willingness to undertake relevant training.

A full UK driving licence is essential as driving is a non-HGV vehicle is a fundamental requirement of the role.

This role also includes heavy lifting.

If you are practical organised community-minded and ready to support the effective management of Birminghams garage portfolio we would welcome your application.

Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities skills and experience and include your motivation for applying to the post. Note the Supporting Statement should be no more than 1500 words.

Unfortunately we cannot consider any applications without a CV and Supporting Statement attached

Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact:Resourcing@ reference 3527

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.

Job Description and PersonSpecification Current - OL1219XV - Final JD DNHCT Version

We strive to advertise all roles for a minimum of two weeks. However due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

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