Dutch Speaking Technical Support Advisor

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Dutch-Speaking Technical Support Advisor for Domestic Appliances

Introduction
Were seeking a Dutch-speaking Technical Support Advisor to join a dynamic team supporting users of a global domestic-appliances brand. If youre fluent in Dutch enjoy solving technical issues and are keen to work remotely for an international company this is a fantastic opportunity to use your skills in a supportive customer-focused role.

What the job is about
As Technical Support Advisor you will:

Provide first-line technical support via phone email or chat to Dutch-speaking customers using home appliances guiding them to resolve issues quickly and effectively.
Diagnose problems related to appliance operation functionality and maintenance offering clear troubleshooting instructions or escalating issues when necessary.
Assist customers with setup questions usage guidance maintenance advice warranty and after-sales inquiries to ensure smooth product experience.
Maintain accurate records of customer interactions in the companys CRM/system logging issues resolutions and follow-ups.
Collaborate with internal technical and service teams to track recurring issues provide feedback and support continuous improvement.

Requirements
Were looking for someone who:

Is fluent in Dutch (C1) and has strong English skills for internal communication.
Has a technical mindset and enjoys working with appliances electronics or in similar technical support roles.
Possesses excellent communication skills clear patient customer-oriented able to explain complex information simply.
Is comfortable using computers CRM software and multichannel support tools.
Is detail-oriented and able to document issues/resolutions accurately.
Is flexible dependable and able to work remote hours across different time zones if needed.

What we offer

Remote work giving you flexibility to work from home or any suitable location.
Competitive salary and benefits.
Training and onboarding to help you understand the appliances support procedures and service tools.
Opportunity to work with a global brand and serve an international customer base.
A supportive multicultural team environment that values customer satisfaction and quality service.

If youre ready to bring your Dutch-language skills technical interest and customer-focused attitude to a remote support role where youll make daily life easier for customers across borders wed be delighted to hear from you.

Dutch-Speaking Technical Support Advisor for Domestic Appliances Introduction Were seeking a Dutch-speaking Technical Support Advisor to join a dynamic team supporting users of a global domestic-appliances brand. If youre fluent in Dutch enjoy solving technical issues and are keen to work remotely f...

Dutch-Speaking Technical Support Advisor for Domestic Appliances

What the job is about
As Technical Support Advisor you will:

Provide first-line technical support via phone email or chat to Dutch-speaking customers using home appliances guiding them to resolve issues quickly and effectively.
Diagnose problems related to appliance operation functionality and maintenance offering clear troubleshooting instructions or escalating issues when necessary.
Assist customers with setup questions usage guidance maintenance advice warranty and after-sales inquiries to ensure smooth product experience.
Maintain accurate records of customer interactions in the companys CRM/system logging issues resolutions and follow-ups.
Collaborate with internal technical and service teams to track recurring issues provide feedback and support continuous improvement.

Requirements
Were looking for someone who:

Is fluent in Dutch (C1) and has strong English skills for internal communication.
Has a technical mindset and enjoys working with appliances electronics or in similar technical support roles.
Possesses excellent communication skills clear patient customer-oriented able to explain complex information simply.
Is comfortable using computers CRM software and multichannel support tools.
Is detail-oriented and able to document issues/resolutions accurately.
Is flexible dependable and able to work remote hours across different time zones if needed.

What we offer

Remote work giving you flexibility to work from home or any suitable location.
Competitive salary and benefits.
Training and onboarding to help you understand the appliances support procedures and service tools.
Opportunity to work with a global brand and serve an international customer base.
A supportive multicultural team environment that values customer satisfaction and quality service.