Key Responsibilities
- Provide professional and friendly support to French-speaking customers via phone email and chat.
- Assist customers with product inquiries technical issues and other service-related requests.
- Resolve customer concerns promptly and escalate issues as necessary.
- Maintain accurate records of customer interactions and actions taken.
- Deliver exceptional service to ensure high customer satisfaction levels.
What We Are Looking For
- Fluency in French (C2 level) and good communication skills in English (B2 level or higher).
- Excellent problem-solving skills and customer-focused attitude.
- Ability to work independently in a remote work environment.
- Reliable internet connection and quiet workspace for remote work.
- What We Offer
- Competitive salary and benefits package.
- Work-from-home flexibility.
- Paid training and continuous support.
- A positive collaborative team environment.
- Opportunities for growth and career development.
Key Responsibilities Provide professional and friendly support to French-speaking customers via phone email and chat.Assist customers with product inquiries technical issues and other service-related requests.Resolve customer concerns promptly and escalate issues as necessary.Maintain accurate recor...
Key Responsibilities
- Provide professional and friendly support to French-speaking customers via phone email and chat.
- Assist customers with product inquiries technical issues and other service-related requests.
- Resolve customer concerns promptly and escalate issues as necessary.
- Maintain accurate records of customer interactions and actions taken.
- Deliver exceptional service to ensure high customer satisfaction levels.
What We Are Looking For
- Fluency in French (C2 level) and good communication skills in English (B2 level or higher).
- Excellent problem-solving skills and customer-focused attitude.
- Ability to work independently in a remote work environment.
- Reliable internet connection and quiet workspace for remote work.
- What We Offer
- Competitive salary and benefits package.
- Work-from-home flexibility.
- Paid training and continuous support.
- A positive collaborative team environment.
- Opportunities for growth and career development.
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