Junior French Speaking Customer Support Representative

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profile Job Location:

Aveiro - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 16 hours ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

  • Provide professional and friendly support to French-speaking customers via phone email and chat.
  • Assist customers with product inquiries technical issues and other service-related requests.
  • Resolve customer concerns promptly and escalate issues as necessary.
  • Maintain accurate records of customer interactions and actions taken.
  • Deliver exceptional service to ensure high customer satisfaction levels.

What We Are Looking For

  • Fluency in French (C2 level) and good communication skills in English (B2 level or higher).
  • Excellent problem-solving skills and customer-focused attitude.
  • Ability to work independently in a remote work environment.
  • Reliable internet connection and quiet workspace for remote work.

  • What We Offer
  • Competitive salary and benefits package.
  • Work-from-home flexibility.
  • Paid training and continuous support.
  • A positive collaborative team environment.
  • Opportunities for growth and career development.
Key Responsibilities Provide professional and friendly support to French-speaking customers via phone email and chat.Assist customers with product inquiries technical issues and other service-related requests.Resolve customer concerns promptly and escalate issues as necessary.Maintain accurate recor...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking