Senior Advisor Employee Relations

Purpose of the role

As a global people relations function we work for the business but we get results by working for our colleagues. The Senior People Relations Advisor role is critical to ensure Entain continues to be a great place to work. Its about so much more than managing conduct or poor performance. Youll take a proactive approach to improving colleague experience and where issues do arise youll ensure that a fair and reasonable approach is followed at all times with informal resolution at the heart of everything you do.  

This role is critical to the internal working of the people relations function. Youll be responsible for ensuring that the advisors feel supported and have all the tools to perform their role to the best of their ability. Youll be the bridge between the day-to-day work of the advisors and the strategic direction of the team informing key areas for improvement.  

At Entain our values are do whats right keep it simple go beyond and win together. Well expect you to live up to all of these in this role! 

Key Responsibilities

• Go-to person in the business (both inside and outside of People Relations) for all employee relations matters in Bulgaria.
• Lead on complex employee relations matters e.g. grievances whistleblowing and exits and keeping team leaders informed.
• Lead the development and implementation of employee relations training initiatives aimed at upskilling managers and employees across the organization.
• Overall responsibility for quarterly management information packs;
• Support direct report through coaching on all day-to-day and escalated employee relations matters;
• Coach & develop direct report through management of Quality Assurance framework;
• Proactively identify areas of improvement and propose solutions; 
• Support and on occasion lead on complex restructure programmes e.g. large-scale redundancies
• Work with the team leaders and team manager to ensure strategic objectives of the global function are being met;
• Responsible for updating business on L1-3 live cases and all current litigation matters;
• Ensure the leadership team are aware of any and all issues facing the advisors;
• Work with legal resources and consultants to ensure employee relations activities adhere to company policy and statutory requirements.

Qualifications :

• Experience in a previous Employee Relations role preferably in a senior position.

Additional Information :

We know that signing top players requires a great starting package and plenty of support to inspire peak performance. Join us and a competitive salary is just the beginning.

Depending on your role and location you can expect to receive benefits like

• Group Bonus Plan
• Food vouchers 150 BGN per month 
• Dental Allowance 200 BGN per year 100 BGN during probation 
• Annual Holiday 25 days annually plus local public holidays 
• Entain & Enhance days 2 paid days off to focus on your professional or personal development 
• Volunteering (2 additional days)
• Life Insurance 
• Additional health insurance
• Hybrid working 2 days in the office per week 
• Christmas bonus
• Transport cost assistance
• Utilities cost assistance
• Sharesave Scheme 
• Paid subscription to the mental wellbeing app  Unmind  
• Amazing social events and Christmas party 

And outside of this youll have the chance to turn recognition from leaders and colleagues into amazing prizes join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

At Entain we do whats right. Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future - for our people and the wider global sports betting and gaming sector. However you identify our ambition is to ensure our people across the globe feel valued respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate ensuring ethical and compliant hiring practices globally.

Remote Work :

No

Employment Type :

Full-time