Product Area Lead, In-Life Management, Mortgages
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Each day millions of customers in over 40 countries use INGs banking products and services. Youll be contributing to their customer experience. Youll be shaping the way they bank and empowering them to stay a step ahead in life and business. Are you ready to make a real impact on peoples lives
At ING the Mortgages Tribe is responsible for driving the end to end performance of the mortgages business through development of a clear strategy and working collaboratively with all areas of the business to drive cross functional execution of this strategy.
Were looking for an experienced Mortgages specialist to join as a Product Area Lead In-Life Management Mortgages & be part of the Mortgages leadership team within the Retail Bank. This role will be accountable for our Mortgage product strategy and execution; working closely with customers and business partners to design and build customer centric products lead our sustainability agenda and manage risk.
What youll do
- Lead the Mortgage product strategy; maintaining designing and building market leading products that deliver customer centric features benefits and capabilities
- Manage product governance requirements including issue and incident management and remediation
- Manage key product changes such as changes to interest rates fees promotions and terms and conditions.
- Support the development and implementation of product simplification and legacy product strategies
- Lead a team of professionals with deep expertise to achieve the growth aspirations of the tribe whilst developing their careers and supporting a strong orange culture of can-do and collaboration
- Lead agile delivery of continuous improvement in our technology and processes
What youll have
- Proven Mortgage product management and governance experience (7-10 years)
- Experience in articulating strategy and setting strategic direction with others (including identifying key priorities and initiative sequencing)
- Proven experience in managing complex issue and incident rectification or remediation initiatives
- Proven experience influencing and leading diverse stakeholders (Credit Risk Operations Finance)
- Proven experience managing product simplification is desirable
- An analytical mindset using data to drive decision making
- Strong and proven people leadership capability able to build strong and engaged teams driven by purpose and a passion for customers with a pace for change
Whats in it for you
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT day to volunteer on approved sustainability activity
About Us
At ING were all about making life simpler and more rewarding - for the people who bank with us the team members who work with us and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed - its celebrated. Weve built a culture thats fun inclusive and supportive giving you the freedom to be yourself so you can do your thing.
Whether youre taking ownership of exciting projects thinking outside the box or working with global colleagues youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace youll feel the difference in how we value and champion our people.
We make hiring decisions based on your skills capabilities and how you align with our values - not on ticking every box. So if youre interested but dont meet all the criteria we encourage you to apply. Were invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Were your alliesin helping you do your thingduring the recruitment process so let us know if you require any support or adjustments when you apply. Let us know if youd like to chat with an LGBTQ Confidential contact.
Sound like your kind of vibe We cant wait to hear from you!
(One last note: We operate using a direct talent sourcing model so no agency introductions please.)
ING is Australias most recommended bank according to RFI Globals Consumer Atlas Survey JanuaryJune 2025 (n 29510) when compared to customers of the 10 largest ADIs operating in Australia.
Need more
Applications closes on Tuesday 9th December
Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager
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Key Skills
- Environment
- Anatomy
- Fisheries
- Morphology
- Behavioural Sciences
- Biophysics
- Evolution
- Forestry
- Ecology
- Biotechnology
- Agriculture
- Biochemistry
- Biology
- Ecosyatem
- Entomology
About Company
ING Global Career Opportunities - Welcome to 'careers at ING'. We give you the space to develop yourself as an intern, trainee and professional. Check out our opportunities. Jump on!
