In-Shop Sales Manager – Buy Now, Pay Later (BNPL)

Palmpay Limited

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profile Job Location:

Ibadan - Nigeria

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

The In-Shop Sales Manager will be responsible for driving growth operational excellence and
strategic partnerships within the assigned shop for our Buy Now Pay Later (BNPL) business.
This role combines sales customer management strategic thinking and hands-on execution to
build and manage merchant relationships ensure compliance and deliver financial
performance targets. You will act as the key shop representative supervising shop activities to
scale BNPL adoption optimize partner performance and deliver superior customer experience.
Key Responsibilities
1. In-shop Growth & Strategy
Develop and execute shop plan aligned with state and national BNPL strategy and
revenue goals.
Identify new growth opportunities merchant categories and distribution channels.
Monitor market trends consumer behavior and competitor activities to inform strategy
and product positioning.
2. Partnership Management
Build and manage relationships with key merchants aggregators and payment partners.
Negotiate commercial terms pricing and marketing agreements.
Ensure partner satisfaction through regular engagement performance reviews and joint
business planning.
3. Operational Excellence
Oversee shop operations including merchant onboarding compliance and
transaction performance.
Collaborate with product risk and finance teams to improve approval rates repayment
performance and service quality.
Ensure adherence to company policies credit risk frameworks and regulatory
requirements.
4. Financial Performance
Own and deliver on shop revenue portfolio quality and profitability KPIs.
Analyze financial metrics and prepare regular shop performance reports.
Bachelors degree in Business Finance Economics
At least 3 years in a shop or multi-market management role.
Proven track record in B2B sales partnership development or channel management.
Strong understanding of BNPL consumer credit or digital payments ecosystems.
5. Skills & Competencies
Strategic thinker with strong analytical and commercial acumen.
Excellent negotiation communication and stakeholder management skills.
Data-driven decision maker with hands-on problem-solving approach.
Ability to work in a fast-paced evolving fintech environment.
Familiarity with digital platforms CRM tools and financial analytics.
KPIs & Success Measures
Shop revenue growth and merchant acquisition targets.
Portfolio health (default rates repayment performance).
Partner satisfaction and retention.
Operational efficiency and compliance adherence.
Customer engagement and team performance metrics.

Required Experience:

Manager

The In-Shop Sales Manager will be responsible for driving growth operational excellence andstrategic partnerships within the assigned shop for our Buy Now Pay Later (BNPL) business.This role combines sales customer management strategic thinking and hands-on execution tobuild and ...
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Key Skills

  • Restaurant Experience
  • Customer Service
  • Coffee Experience
  • Computer Skills
  • Management Experience
  • Oil Change Experience
  • Auto Body Repair
  • Automotive Diagnostics
  • Hydraulics
  • Leadership Experience
  • Retail Management
  • Air Conditioning

About Company

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An intuitive digital wallet with account opening, money transfer and bill payments in one. Earn as you spend.

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