Food & Beverage Operations Manager Protea Hotel Fire & Ice! by Marriott, Menlyn Pretoria
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Job Location:
Pretoria - South Africa
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY
Job Title: Food and Beverage Operations ManagerReports To: Food and Beverage Manager
Location: Menlyn Pretoria Gauteng South Africa
The Food and Beverage Operations Manager oversees all aspects of the F&B department ensuring efficient operations exceptional customer service and profitability. This role involves managing staff maintaining quality standards controlling costs and ensuring compliance with health and safety regulations.
Key Responsibilities- Operational Management
- Plan organize and supervise daily F&B operations across restaurants bars banquets and catering.
- Ensure adherence to company standards policies and procedures.
- Monitor inventory levels and coordinate procurement to avoid shortages or excess.
- Financial Management
- Develop and manage budgets for F&B operations.
- Monitor revenue expenses and profitability; implement cost-control measures.
- Analyze sales and performance reports to identify improvement opportunities.
- Staff Leadership
- Recruit train and develop F&B team members.
- Schedule staff shifts and manage labor costs effectively.
- Foster a positive work environment and ensure high levels of employee engagement.
- Customer Experience
- Maintain exceptional service standards and resolve guest complaints promptly.
- Implement strategies to enhance customer satisfaction and loyalty.
- Compliance & Safety
- Ensure compliance with health safety and hygiene regulations.
- Conduct regular audits and inspections to maintain quality standards.
- Innovation & Marketing
- Collaborate with marketing teams to promote F&B offerings.
- Introduce new menu items and concepts based on market trends and customer feedback.
- Bachelors degree in Hospitality Management or related field (preferred).
- Minimum 5 years of experience in F&B management.
- Strong leadership and team management skills.
- Excellent financial acumen and budgeting experience.
- Knowledge of food safety regulations and industry best practices.
- Exceptional communication and problem-solving abilities.
- Strategic thinking and planning.
- Customer-centric approach.
- Ability to work under pressure and adapt to changing demands.
- Strong organizational and multitasking skills.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Management Experience
- POS
- Supervising Experience
- Micros POS
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
