IT Service Desk Officer
Share
Job Location:
Wollongong - Australia
Monthly Salary:
$ 84002 - 94998
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
- Permanent/continuing full-time appointment
- Level 5: $84002 - $% superannuation
The Shared Services Division is a centralized hub that delivers high-quality efficient and customer-focused administrative servicessuch as HR finance procurement IT and facilities managementto support the universitys strategic and operational goals. By streamlining processes reducing duplication and partnering with faculties and business units it enables academic and professional areas to focus on core teaching research and engagement.
The Service Desk Officer is part of a customer-focused team providing a single point of contact for the UOW community for IT services incidents and requests. The role is responsible for providing first level support problem diagnosing resolution and escalation as required. This role requires participation in a shift roster between locations including outside of standard business hours currently between the hours of 8am to 10pm Monday to Friday.
For further information please contact Bryan Lattin Service Delivery Manager
How to Apply
Applicants are requested to submit a CV and cover letter. The cover letter should be no more than 3 pages summarising your skills and experience as they relate to the selection criteria located in the position description.
Closing Date: Wednesday 3 December 2025 11:59 PM
Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply.
The University of Wollongong is committed to equality diversity and inclusion. As an equal opportunity employer and a recognised leader in gender equality we encourage and welcome applications from a diverse range of backgrounds and people including: culturally and linguistically diverse women disability LGBTIQ and Aboriginal and/or Torres Strait Islander Australians.
Required Experience:
Unclear Seniority
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
About Company
The University of Wollongong was born with a mission to transform our region: to educate and empower the people of the Illawarra. Our commitment to a better future has shaped our direction and impact since our inception. Over the years, we have grown to be a global diverse and inclusi ... View more
