Trainer- IT Applications & Professional Development

Are you passionate about delivering engaging training and helping others develop their skills Join our team as an IT Applications & Professional Development Trainer and play a key role in providing end-to-end learning solutions to our clients.

Please refer to the Odyssey Training website for a full list of courses you may have the opportunity to deliver.

This is an exciting opportunity for an experienced professional to make a meaningful impact in a full-time role delivering high-quality training and professional development programs to clients.

What youll do:

• Conduct training needs analyses and develop customised programs to meet client requirements
• Deliver face-to-face IT and professional development training adapting your style to suit adult learners and client-specific needs
• Provide guidance and support to internal and external trainers regarding courseware and delivery
• Evaluate and maintain high-quality training materials including course content handouts and interactive activities
• Monitor training effectiveness through feedback post-course reviews and participant evaluations providing recommendations to clients
• Troubleshoot basic IT issues during training sessions and escalate as required
• Collaborate with the marketing team on content creation including blogs video scripts and presentations
• Liaise regularly with external trainers to ensure smooth delivery of training programs and maintain ongoing communication
• Provide post-course support coaching and follow-up advice to clients and participants
• Assist with training quotations proposals and course planning as needed

Qualifications :

What were looking for:

• IT qualifications and certifications particularly Microsoft solutions
• Certificate IV in Training and Assessment (desirable)
• 3 years in a similar corporate training role including courseware development
• Strong knowledge of Microsoft Office (Word Excel PowerPoint Visio Project) and Microsoft 365 tools (Teams SharePoint Power BI Power Automate)
• Excellent communication skills and ability to build trusted relationships with clients
• Analytical adaptable and able to thrive in a changing environment
• Desirable: Experience with Adobe Creative Cloud (InDesign Photoshop) and delivering professional development training

Additional Information :

WHY WORK FOR SGS

Working at SGS means joining an innovative Global company. Here are some of the benefits to working for SGS. 

    As a company we have embraced the shift to flexible work
    Sustainability is embedded in our culture and the way we do business
    Paid parental leave
    Paid time for volunteering day and blood donations
    Corporate health & wellbeing offers
    Ongoing learning & development 
    Career development opportunities (Nationally and Globally)
    SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU

SGS Australia supports a diverse workforce we encourage applications from people of all ages nationalities abilities and cultures including Aboriginal and Torres Strait Islander peoples the LGBTQI community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong innovative and forward-thinking workplace.

SGS Australia acknowledges and pays respect to the past present and future Traditional Custodians and Elders of this nation and the continuation of cultural spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

Remote Work :

No

Employment Type :

Full-time