Manager, Loyalty Content & Program Management – Issuer Solutions, Value Added Services
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Team Summary
Visa goes beyond payment processing. Our VAS team delivers data-driven insights digital experiences loyalty solutions and advanced risk and fraud tools to create secure customer-focused payment experiences.
Loyalty Solutions (part of the Issuer and Merchant Solutions Business) is at the forefront of customer engagement in Australia and New Zealand. We enable loyalty programmes that attract retain and reward. Our solutions deliver real value for cardholders and measurable results for banks merchants and fintechs. Through collaboration and creativity we help partners build digital-first programmes that strengthen relationships and drive growth.
What We Are Looking For
Were looking for a strategic leader passionate about growth innovation and customer engagement. You thrive in a fast-paced environment act decisively and bring energy to every challenge. You have experience driving growth in loyalty programmes affiliate marketing or media salesacross areas like merchant-funded offers personalisation campaign management and marketing strategies. You combine big-picture thinking with hands-on execution influence senior stakeholders and collaborate across teams. Experience in financial services retail or airline loyalty payment networks or loyalty solution providers is a plus.
Responsibilities
- Act as the local champion for loyalty solutions in the New Zealand and Pacific markets working side by side with account executives and other functions.
Merchant Engagement:
- Drive B2B merchant acquisition: prospect pitch and close partnerships across retail QSR travel and fintech.
- Develop and execute offer and content strategies aligned with client loyalty objective in financial services.
- Collaborate with client loyalty teams to align merchant offers with program objectives and customer engagement goals.
- Manage merchant onboarding content quality and billing accuracy.
- Manage aggregator partnerships to deliver quality content at scale and supplement direct acquisition efforts.
Loyalty Program Management:
- Leverage data and performance insights to optimize loyalty programs campaigns and recommend innovative approaches.
- Monitor KPIs and identify opportunities to improve program performance.
- Prepare and present client-ready materials for sales and deployment activities.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
- Bachelors degree in Business Marketing or related field.
- 6 years of experience in B2B business development affiliate media sales loyalty programs or Loyalty product management
- Demonstrated success in driving growth across multiple loyalty levers (merchant offers personalization marketing campaign management).
- Proven ability to work in cross-functional and multi-geography teams to satisfy client needs and priorities.
- Strong negotiation influencing and relationship management skills.
- Proven ability to deliver results under pressure and manage multiple priorities.
- Excellent communication and stakeholder engagement skills.
- Analytical mindset with ability to interpret data and optimize performance.
- Digitally curious with a passion for innovation and following industry trends.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
