Family Support Specialist

Family Support Specialist Empower Families Make a Difference!

• Based in Kingston on the lands of the Ngunnawal & Ngambri Peoples Hybrid working conditions 
• Full-time max-term until March 2027
• $80000 pro rata 12% Super Generous Salary Packaging benefits of up to $18550

Are you passionate about supporting families of children with disabilities and developmental delays At Each were looking for a Family Support Specialist to help families navigate the NDIS and maximise the support available for their childs growth and development.

About The Program
Through the Early Childhood Approach (ECA) program we support families by:

• Understanding childrens development and unique needs
• Finding the right support services for children
• Equipping families with skills to support childrens growth
• Connecting families with local community resources

Your role your impact

• Provide ongoing check-ins and plan reassessments to ensure families receive the right support.
• Empower families to confidently manage and implement their childs NDIS plan.
• Help set and review individualised goals based on family priorities.
• Maintain accurate records complete administrative tasks and use IT systems effectively.
• Offer compassionate guidance during challenging conversations.

Who were looking for

• Exceptional customer service and a family-centred approach.
• Strong communication skills to simplify complex information.
• Experience in early childhood education administration or customer service.
• Knowledge of the NDIS and a passion for supporting families.
• Tech-savvy with the ability to use online systems and telehealth tools.

Additional Information :

Whats in it for you
At Each youll be supported to be your best. We provide: 

• Diversity & belonging We value all backgrounds abilities and identities and are committed to cultural safety 
• Supportive & inclusive culture Work with like-minded colleagues and leaders who 
• genuinely care.
• Boost your take-home pay Not-for-Profit Salary Packaging (up to $15900 tax-free per 
• year) plus an extra $2650 tax-free for meals and entertainment. 
• Free confidential support Our Employee Assistance Program is available for you and 
• your family.
• Employee benefits - Maxxia offer a range of benefits to their salary packaging customers including cashback from over 400 retailers (including supermarkets cinemas travel clothing retailers).
• Make a Real Impact  Guide families through the NDIS ensuring their childs goals and needs are met.
• Build Strong Connections  Develop trusted relationships with families service providers and the community.
• Supportive Team  Work alongside dedicated professionals committed to inclusion and positive outcomes.

Next steps 
To view the full Position Description please click here or visit the Each careers page at navigate to Work With Us > Careers > Open Roles and search for this position. For further information about the position please contact Merin OGorman (Early Childhood Approach Regional Lead) at 

Applications close Sunday 7th December 2025
Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so dont miss out and apply today!

Next Steps in the Hiring Process 
Thank you for your interest in joining Each! To learn more about next steps please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  

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Remote Work :

No

Employment Type :

Full-time