Customer Service & Sales Representative
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Job Location:
Manila - Philippines
Monthly Salary:
PHP 6 - 6
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Schedule:
- Mondays to Fridays 3:00 pm to 7:00 pm Eastern timezone (20 hrs/week 4 hrs/day)
Responsibilities:
- Handle customer service inquiries via email WhatsApp and phone calls from current and prospective students
- Conduct Zoom calls with potential students to explain program details differences between offerings and expected outcomes
- Provide detailed explanations of why comprehensive programs differ from one-day courses and their long-term benefits
- Support students with general inquiries about login procedures scheduling and program logistics
- Manage both inbound sales conversations and customer service requests as a hybrid role
- Communicate with an international student base across multiple time zones
- Assist with the rollout and explanation of new premium educational programs
Requirements
- Excellent English communication skills with minimal accent
- Comfortable and confident conducting video calls via Zoom if needed
- Experience in both customer service and sales roles
- Ability to explain complex educational programs and their value propositions
- Familiarity with CRM systems and ability to learn new software quickly
- Strong interpersonal skills for working with women seeking personal development
Benefits
Independent Contractor Perks:
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent work-from-home position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
ZR29849JOB
Required Skills:
Excellent English communication skills with minimal accent Comfortable and confident conducting video calls via Zoom if needed Experience in both customer service and sales roles Ability to explain complex educational programs and their value propositions Familiarity with CRM systems and ability to learn new software quickly Strong interpersonal skills for working with women seeking personal development
Company Industry
Architecture and Planning / Interior Design
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
