Working to support the regional team directive you will work in collaboration with the wider partner team and internal cross functional teams. Working closely with partners to ensure successful management of opportunity pipeline support of marketing campaign focus lead generating activities and be accountable to a partner-sourced and incremental revenue number.
Successful candidates will have experience of subscription (SaaS) models exhibit a robust nature that can challenge - but not be challenging possess strong critical thinking skills a can-do attitude and entrepreneurial spirit.
Role responsibilities
Manage a sales pipeline of partner sourced deal for named partners or a defined territory
Manage a recruitment pipeline of named accounts and target partners
Support existing revenue generating partners
Locate recruit and manage new revenue generating partner relationships
Collaborate and leverage cross team relationships to grow knowledge and understanding of Zendesk products and services
Understand partner business value and how Zendesk adds to it
Generate product knowledge enthusiasm and passion for Zendesks offer
Support the partner team with quarterly business and partner GTM plans
Support partner marketing and incentive programs that fill the top of the sales funnel
Facilitate communications and deal flow between partners and Zendesk direct sales teams
Collaborate with your peers and Partner leadership to support the overall growth of our Partner program
Education Experience and Skills
2 years or more of experience in direct and/or indirect software sales SaaS an advantage.
Excellent interpersonal and communication skills (verbal and written) including outstanding video conference
Proficiency with various software applications programs including: Google Apps CRM Docs Spreadsheets Presentations etc.
Self motivated and accountable with a tenacious work ethic to over-achieve targets and find innovative solutions to obstacles
Must be flexible and ambitious working in a fast-paced high growth and collaborative environment
Fluency in English required as well as either French or German others regional languages an advantage
A bachelors degree is an advantage.
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Required Experience:
IC