Start Date: 6 January 2026
Remote with 1 on-site visit per quarter to the Porto (Douro) office
Role Overview
Support a fast-growing French fintech by resolving technical issues for users. The core of this role is SQL-based investigation troubleshooting and clear communication with clients.
Key Responsibilities
-
Provide support to French-speaking users via email/phone/chat
-
Diagnose and resolve issues using SQL queries
-
Analyse data inconsistencies and identify root causes
-
Document resolutions and escalate when necessary
Requirements
C2 level French B1/B2 English
-
Solid SQL knowledge (reading/writing/debugging)
-
Strong analytical thinking & problem-solving
-
Remote-work readiness
Nice-to-have: Basic familiarity with Postman or SaaS tools
Salary & Benefits
Start Date: 6 January 2026 Remote with 1 on-site visit per quarter to the Porto (Douro) office Role Overview Support a fast-growing French fintech by resolving technical issues for users. The core of this role is SQL-based investigation troubleshooting and clear communication with clients. Key ...
Start Date: 6 January 2026
Remote with 1 on-site visit per quarter to the Porto (Douro) office
Role Overview
Support a fast-growing French fintech by resolving technical issues for users. The core of this role is SQL-based investigation troubleshooting and clear communication with clients.
Key Responsibilities
-
Provide support to French-speaking users via email/phone/chat
-
Diagnose and resolve issues using SQL queries
-
Analyse data inconsistencies and identify root causes
-
Document resolutions and escalate when necessary
Requirements
C2 level French B1/B2 English
-
Solid SQL knowledge (reading/writing/debugging)
-
Strong analytical thinking & problem-solving
-
Remote-work readiness
Nice-to-have: Basic familiarity with Postman or SaaS tools
Salary & Benefits
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