Job Description |
Position | BRM | Location | Bangalore |
Department | Direct Sales Force | Function | CAT - Elite |
Reporting to | RM | Band | Senior Manager(4A) |
KEY RESPONSIBILITIESMaintain Customer Relationship - Ensure that team builds sustainable relationships and trust with customer accounts through open and interactive communication
- Determine clients particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments
Track and Supervise Campaign Calling - Track Segmented product based campaigns including GLIP SWP FWP and others
- Ensure that the team follows communication procedures guidelines & policies
Supervise/Track Service Request Calls - Keep records of customer interactions process customer accounts and file documents
- Provide appropriate solutions and up-selling strategies to the team basis the feedback of the previous interactions
- Perform random follow-ups to ensure customer satisfaction and query resolution
- Provide accurate valid and complete information by using the right methods/tools
Growth & Planning - Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones
- Evaluate business or individual customers needs and financial status and propose protection plans that meet their criteria
| Measures of Success Maintain Customer Relationship - Ensure clients particular needs and the extent of present coverage and investments are appropriate
- Ensure customer satisfaction scores are above within the acceptable range
Track and Supervise Campaign Calling - Ensure that the team follows communication procedures guidelines & policies
Supervise/Track Service Request Calls - Random Audit to ensure customer satisfaction and query resolution
Growth & Planning Sustain customer acquisition and revenue growth objectives |
Desired qualification and experience - Graduate preferably with an MBA degree;
- Prior experience in team handling role
|
|
| | | | |
Job Description |
Position | BRM | Location | Bangalore |
Department | Direct Sales Force | Function | CAT - Elite |
Reporting to | RM | Band | Senior Manager(4A) |
KEY RESPONSIBILITIESMaintain Customer Relationship - Ensure that team builds sustainable relationships and trust with customer accounts through open and interactive communication
- Determine clients particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments
Track and Supervise Campaign Calling - Track Segmented product based campaigns including GLIP SWP FWP and others
- Ensure that the team follows communication procedures guidelines & policies
Supervise/Track Service Request Calls - Keep records of customer interactions process customer accounts and file documents
- Provide appropriate solutions and up-selling strategies to the team basis the feedback of the previous interactions
- Perform random follow-ups to ensure customer satisfaction and query resolution
- Provide accurate valid and complete information by using the right methods/tools
Growth & Planning - Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones
- Evaluate business or individual customers needs and financial status and propose protection plans that meet their criteria
| Measures of Success Maintain Customer Relationship - Ensure clients particular needs and the extent of present coverage and investments are appropriate
- Ensure customer satisfaction scores are above within the acceptable range
Track and Supervise Campaign Calling - Ensure that the team follows communication procedures guidelines & policies
Supervise/Track Service Request Calls - Random Audit to ensure customer satisfaction and query resolution
Growth & Planning Sustain customer acquisition and revenue growth objectives |
Desired qualification and experience - Graduate preferably with an MBA degree;
- Prior experience in team handling role
|
|
| | | | |
Required Experience:
Manager
Job DescriptionPositionBRMLocationBangaloreDepartmentDirect Sales ForceFunctionCAT - EliteReporting toRMBandSenior Manager(4A)KEY RESPONSIBILITIESMaintain Customer RelationshipEnsure that team builds sustainable relationships and trust with customer accounts through open and interactive communicatio...
Job Description |
Position | BRM | Location | Bangalore |
Department | Direct Sales Force | Function | CAT - Elite |
Reporting to | RM | Band | Senior Manager(4A) |
KEY RESPONSIBILITIESMaintain Customer Relationship - Ensure that team builds sustainable relationships and trust with customer accounts through open and interactive communication
- Determine clients particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments
Track and Supervise Campaign Calling - Track Segmented product based campaigns including GLIP SWP FWP and others
- Ensure that the team follows communication procedures guidelines & policies
Supervise/Track Service Request Calls - Keep records of customer interactions process customer accounts and file documents
- Provide appropriate solutions and up-selling strategies to the team basis the feedback of the previous interactions
- Perform random follow-ups to ensure customer satisfaction and query resolution
- Provide accurate valid and complete information by using the right methods/tools
Growth & Planning - Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones
- Evaluate business or individual customers needs and financial status and propose protection plans that meet their criteria
| Measures of Success Maintain Customer Relationship - Ensure clients particular needs and the extent of present coverage and investments are appropriate
- Ensure customer satisfaction scores are above within the acceptable range
Track and Supervise Campaign Calling - Ensure that the team follows communication procedures guidelines & policies
Supervise/Track Service Request Calls - Random Audit to ensure customer satisfaction and query resolution
Growth & Planning Sustain customer acquisition and revenue growth objectives |
Desired qualification and experience - Graduate preferably with an MBA degree;
- Prior experience in team handling role
|
|
| | | | |
Job Description |
Position | BRM | Location | Bangalore |
Department | Direct Sales Force | Function | CAT - Elite |
Reporting to | RM | Band | Senior Manager(4A) |
KEY RESPONSIBILITIESMaintain Customer Relationship - Ensure that team builds sustainable relationships and trust with customer accounts through open and interactive communication
- Determine clients particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments
Track and Supervise Campaign Calling - Track Segmented product based campaigns including GLIP SWP FWP and others
- Ensure that the team follows communication procedures guidelines & policies
Supervise/Track Service Request Calls - Keep records of customer interactions process customer accounts and file documents
- Provide appropriate solutions and up-selling strategies to the team basis the feedback of the previous interactions
- Perform random follow-ups to ensure customer satisfaction and query resolution
- Provide accurate valid and complete information by using the right methods/tools
Growth & Planning - Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones
- Evaluate business or individual customers needs and financial status and propose protection plans that meet their criteria
| Measures of Success Maintain Customer Relationship - Ensure clients particular needs and the extent of present coverage and investments are appropriate
- Ensure customer satisfaction scores are above within the acceptable range
Track and Supervise Campaign Calling - Ensure that the team follows communication procedures guidelines & policies
Supervise/Track Service Request Calls - Random Audit to ensure customer satisfaction and query resolution
Growth & Planning Sustain customer acquisition and revenue growth objectives |
Desired qualification and experience - Graduate preferably with an MBA degree;
- Prior experience in team handling role
|
|
| | | | |
Required Experience:
Manager
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Posted on:
9 hours ago
Vacancies:
1 Vacancy
