Key Account Manager

Michelin

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profile Job Location:

Chennai - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Key Account Manager

Develop (farming) expend (hunting) negotiate and manage product/service offering with a select customer accounts and nurture those key relationship overtime thru the key account planning

Location: Gurgaon/Delhi/Rajasthan/Bangalore/Pune

Strategic Account Management

  • Manage the key Account Planning
  • Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition
  • Develop implement and steer macro action plan that guides the activities to be undertaken with the customers
  • Expand the relationships with existing customers by continuously proposing and negotiating solutions that meet their needs and requirements
  • In collaboration with the Category Manager identify growth opportunities through the Product Screen process and initiate co-construction leading to new sales that will turn into long-lasting relationships
  • Steer the business and negotiate the correct solution is taken and delivered to the customer

Operations

  • In collaboration with stakeholders define and communicate monthly guidelines/expected activities for members of the Sales Team visiting point of key account point of sales.
  • Steer the business and ensure the correct solution is delivered to customers in a timely manner
  • Serve as contact point for key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Prepare regular customer analysis to internal and external stakeholdersusing key account metrics/process
  • Support your team members with coaching training and identifying revenue opportunities

KEY EXPERIENCES IN:

  • Managing several customers (Account Management)
  • Selling solution to customers (Negotiating)
  • Multi-tasking (Adaptability)
  • Working with CRM (Salesforce Engage) ((Customer Relationship Management)


Required Experience:

Manager

Key Account ManagerDevelop (farming) expend (hunting) negotiate and manage product/service offering with a select customer accounts and nurture those key relationship overtime thru the key account planningLocation: Gurgaon/Delhi/Rajasthan/Bangalore/PuneStrategic Account ManagementManage the key Acco...
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Key Skills

  • IT Hardware
  • Ado
  • Agriculture
  • Market Research
  • Art And Craft

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