Customer Service Manager, IEM & Distribution
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Customer Service Manager Industry - Hungary
Lead with purpose at Grundfos!
At Grundfos we believe in creating solutions that help shape a better world. As a Customer Services Representative youll be at the heart of delivering world-class service to our industry customers across Europe while supporting our mission of sustainability and innovation.
Were seeking a Customer Services Manager to inspire and lead a dynamic team dedicated to delivering world-class customer experiences. This is your opportunity to make an impact by driving performance developing talent and shaping processes that support our sustainability mission
This role reports to the Head of Industry CSSC Europe and is based in Budapest Hungary
What youll do:
- Lead and develop a motivated internal sales and customer service team.
- Ensure optimal resource allocation and performance to meet strategic priorities.
- Drive continuous improvement initiatives to enhance efficiency and customer satisfaction.
- Collaborate globally to harmonize processes and share best practices.
- Mentor team members and support their professional development goals.
Your background:
- Bachelors or Masters degree or equivalent experience (minimum 3 years in leadership).
- Proven track record in customer service management in large multinational companies within the manufacturing or Industrial industry.
- Training will be provided but interest and experience in mechanical / electrical products and applications or experience within distribution or manufacturing channels within similar industries is a bonus.
- Excellent knowledge of business structure products and key market needs to create a successful customer centric experience
- Strong knowledge of SAP (CRM/SD) and MS Office applications.
- Excellent communication leadership and analytical skills.
- Ability to foster a culture of collaboration innovation and accountability.
- Entrepreneurial mindset
Why Grundfos
At Grundfos we celebrate diversity and believe in equitable opportunities for all. Youll join a global team of pioneers who care deeply about sustainability innovation and each other. We offer flexibility development opportunities and a workplace where you can bring your whole self to work
Do you want to learn more
Dont just go with the flowbe the flow.
Apply now and help us shape the future of water solutions in Europe.
To dig deeper into the Grundfos universe follow us on LinkedIn or Youtube and to get to know some of your future colleagues and why they love working at Grundfos check out Meet our people
We look forward to hearing from you.
*Please share CVs in English
Required Experience:
Manager
Key Skills
- AS400
- Lean
- Management Experience
- Maximo
- Warehouse Management
- Warehouse Experience
- Warehouse Distribution Experience
- Warehouse Management System
- Copywriting
- Leadership Experience
- Supervising Experience
- Logistics
About Company
Grundfos Product Center is your complete solution for sizing, selection and configuration tools, quick dimensioning, pump replacement, liquid guide, CAD & BIM drawing downloads, pump curves, installation and operation manuals and product catalogue.
