Patient Coordinator-Ambulatory-Full Time-Day-Mount Sinai Queens

Patient Coordinator-Ambulatory-Full Time-Day-Mount Sinai Queens

The Patient Coordinator I greets and establishes first contact with patients or performs in a call center capacity. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing.

patients either in person or via telephone and update their insurance/demographics in the practice management system.

that physician accepts insurance that patients present with. If not already done prior to visit verify insurance prior to patients arrival or at minimum at time of arrival before visit.

with appropriate staff regarding patients arrival and ensure that patients medical record is available for physician.

HIPAA-related paperwork and other institutional forms as necessary.

or retrieve referrals or insurance authorizations as required.

status of waiting room on a routine basis and ensure that patients are kept advised of wait times.

that patient has paid co-pay or collects co-pay under direction of billing staff providing patient with receipt following established cash-control processes.

schedule patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records if necessary.

perform simple charge entry tasks or enter payments collected from patients and prepare Cashiers deposit. Note: duties are mutually exclusive and may not be performed by the same employee.

in a call center capacity (Faculty Practice Associates)

phones for practice and schedule appointments

all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.

initiate reminder phones calls for next day appointments.

other related duties

• Education: High School graduate/GED.
• Experience: 1 year physician practice experience Must have a minimum of one week training on-site which will be provided by practice. Prefer experience in a medical office setting utilizing a computer system for physician scheduling.

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $20.67 - $25.55 Hourly. Actual salaries depend on a variety of factors including experience education and operational need. The salary range or contractual rate listed does not include bonuses/incentive differential pay or other forms of compensation or benefits.

Non-Bargaining Unit 255 - Administration - MSQ Mount Sinai Queens