Assistant Manager Soft Services

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Assistant Facilities Manager Soft Services
Account Management Work Dynamics (India)

What this job involves:

Putting safety in your hands

First things first your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise the mailroom front office and housekeeping all fall into your realm.

Site operations Management

• Cleanliness of sites to be maintained as per client requirement

• Pest control and indoor plants management as per contract

• Prepare business reports to help the client for decision making

• Ensure routing data update in tool as well as in physical records

• Ensure smooth transition of workspaces based on Business requirements

• Recommend continuous quality improvement practices and implement

Industry Best Practice operations

• Support other FM functions based on crisis as a cross function to balance eco system

• 24/7 reachability in case of any emergency support

Report Management

• Plan and maintain repository for all data / information

• Prepare business reports to help the client for decision making

• Suggest / Recommend changes or inputs required to enhance / optimize process

• Ensure routine update of database for future reference

Manpower Management

• Ensure sufficient manpower as per contract

• Attendance manual and application management

• Manage the morale of the team members

• Treat team members equally and give equal opportunities

• Appraisal management

Data Management

• Store and restore all data as required by client

• Share required data for audits within stipulated period

• Maintain data as per data retention polity

Vendor Management

• Maintain professional rapport with all sub vendors

• Conduct KPI and record MOM on their performance on monthly basis

• Ensure a property risk management program including audits is implemented and maintained

• Any incidents to be recorded and shared with CAPA reports

Consumable stock Management

• Ensure Minimum Order Quantity is maintained

• Ensure sufficient stock for routine operations are maintained

• Ensure procurement on monthly / adhoc basis

• Ensure business continuity

Client visit / Leadership visit

• Ensure to procure required materials

• Ensure to arrange venue based on the requirement

• Ensure food & beverages are taken care of

• Ensure liason with Landlord helpdesk for smooth entry

Training and Development

• Ensure to complete mandatory trainings for self as per organization requirement and appraisal

• Ensure down team to complete mandatory trainings for self as per organization requirement and appraisal

• Preserve training records and materials for future reference

Budget and billing management

• Track the budget monthly and ensure process the invoices as per agreed terms

• Follow up with vendor for timely submission of invoices

• Process the invoices after due diligence

• Track the invoices till payment and collate NDC for all vendors on quarterly basis

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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