Business Support, Business Operations

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Role and Responsibilities:

1. Attend to all queries raised by employee visitor vendor and manage the respective building lobby
2. Support the occupant companies during their VIP movement/ client visit/ audits etc.
3. Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible
4. Establish standard operating procedure pertaining to the function and deploy them for strict follow up
5. Support and Coordinate for the events done from developer side for the occupant companies
6. Create a good rapport with occupant company employees and provide them a confidence on the upkeep of all services and common areas
7. Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task
8. Supporting Property Manager in the respective functional areas
9. Support all initiatives and adhoc requirement of the management
10. Support all sustainability initiatives
11. Submission of data for all routine reports like daily weekly monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager time to time
12. Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards
13. Responsible for greeting clients and visitor to our office parks.
14. Giving client directions to various parts of the office and contacting employees regarding visitors
15. Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness availability of amenities maintenance of stock of items required and updated information available on display boards wherever applicable
16. Coordinate with other departments within the campus as and when required for completion of assigned tasks
17. Any additional tasks assigned by the property management team eg. collating reports completion of training plans events prepare for audits or review with management etc
18. Standardization checklist monitoring for lobby meeting rooms and washrooms as applicable ensuring correctness of data in emergency sheets/IAQ monitoring digital tenant directory functioning of aroma diffusers window blinds
19. Maintenance and upkeep of common areas accessed by internal team members visitors and clients.
20. Upkeep of plants and planters in the lobby shelves artifacts common areas.
21. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit.
22. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities.
23. Checking the fire alarm in the lobby and following protocols as advised
24. Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass
25. Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure.
26. Communicate all issues to the concerned departments. Escalate to building manager in case of delay.
27. Please ensure the following area is checked on daily basis.

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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