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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Customer Relations Executive
Location: Insert Location
Company: Company Name
Department: Customer Relations
Description:
We are seeking a dedicated Customer Relations Executive to join our team. The ideal candidate will be responsible for managing customer inquiries resolving complaints and ensuring customer satisfaction. The Customer Relations Executive will also work closely with other departments to improve overall customer experience.
Responsibilities:
- Respond to customer inquiries via phone email and in-person
- Resolve customer complaints in a timely and professional manner
- Coordinate with other departments to address customer issues
- Collect and analyze customer feedback to improve services
- Maintain customer records and update databases
Qualifications:
- Bachelor's degree in Business Administration or related field
- Proven experience in customer service or a similar role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficiency in MS Office and customer service software
Skills:
- Customer Relationship Management
- Effective Communication
- Problem Resolution
- Data Analysis
- Database Management
