Location: Lagos Nigeria
Job type: Full-time
About Company: Our client is a financial services group that provides life general and specialized insurance products along with asset management solutions to individuals and businesses
The client is seeking to hire an experienced Application and Database Manager to join its growing team. This role involves working closely with stakeholders to understand business requirements identifying opportunities for process improvements and developing solutions to increase efficiency and effectiveness. S/he will be responsible for analyzing business requirements and processes implementing enterprise resource planning (ERP) solutions and managing databases to meet those needs.
Additionally the ideal candidate will oversee the development testing improvement and maintenance of new and existing databases ensuring users can retrieve data effectively.
Key Responsibilities:
Business Process Analysis:
Analyze current business processes and identify areas for improvement. Develop and document business requirements and process maps.
Identifies opportunities for process improvement and contributes to departmental initiatives.
ERP System Analysis:
Analyze ERP system capabilities and configure the system to meet business requirements.
Solution Design:
Design and propose solutions to meet business needs including process changes system configurations and custom development.
Collaboration:
Work closely with stakeholders including business leaders and end-users to understand business needs and requirements and collaborate with service providers to resolve incidents implement upgrades and deploy new solutions.
Participate in the implementation of Business Application and support initiatives in all subsidiaries.
Requirements Gathering:
Gather and document business requirements through interviews workshops and surveys while conducting research and suggesting new database products services and protocols.
Build database systems of high availability and quality depending on each end users specialized role.
Testing and Quality Assurance:
Develop and execute test plans to ensure the ERP system meets business requirements while performing regular tests and evaluations to ensure data security privacy and integrity.
Training and Support:
Develop training materials and technical manuals and provide support to end-users to ensure the successful adoption of the ERP system and business application usage.
Determines enforces and documents database policies Application Operating Manuals and standards.
Project Management:
Assist with project planning coordination and execution to ensure projects are completed on time and within budget.
Continuous Improvement:
Identify opportunities for process improvements and propose solutions to increase efficiency and effectiveness.
Database Administration:
Carry out database administration on MS SQL Databases and other banking applications.
Ensure databases are backed up at intervals in a secure location using high-speed transaction recovery techniques and backup data.
Resolves database usage issues and malfunctions.
Monitors database performance implements changes and applies new patches and versions when required.
Application Support:
Ensure the service availability for all business applications.
Provide 1st and 2nd Level support for users.
Provide effective support for other Business Applications for optimal uptime.
Review and manage database incidents of other business applications.
Provide support during deployments of new applications and upgrades.
Qualifications/Educational Background:
Bachelors degree in Business Administration Computer Science or related field.
Experience
Minimum 7-10 years of experience in ERP implementation business analysis application support data management or related field.
Skills/Competencies:
Experience with ERP systems such as Turnquest SAP Oracle Microsoft Dynamics or similar.
Strong understanding of business operations processes and systems.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Experience with project management methodologies and tools.
Experience with data analysis tools such as Excel Tableau or Power BI.
Experience with business process modeling tools such as BPMN Visio
Experience with ERP systems such as Turnquest SAP Oracle Microsoft Dynamics Linux OS or similar.
Compensation: Base Pay is N13m Annually other interesting benefits
Non-profit Organizations