Senior Project ManagerScrum Master

Calgary - Canada

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

Project Management

Job Summary

ABOUT APPLY DIGITAL

Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy design to engineering and beyond we enable our clients to modernize their organizations and maximize value for their business and customers.

Our 750 team members have helped transform global companies like Kraft Heinz NFL Moderna Lululemon Dropbox Atlassian AE Networks and The Very Group.

Apply Digital was founded in 2016 in Vancouver the past nine years we have grown to ten cities across North America South America the UK Europe and India.

At Apply Digital we believe in the One Team approach where we operate within a pod structure. Each pod brings together senior leadership subject matter experts and cross-functional skill sets all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.

Wherever we work in the world we envision Apply Digital as a safe empowered respectful and fun community for people every single day. Together we work to embody our SHAPE (smart humble active positive and excellent) values and make Apply Digital a space for our team to connect grow and support each other to make a difference.

Visit ourCareers pageto learn how we can unlock your potential.

LOCATION: Apply Digital is hybrid/remote friendly. The preferred candidate can be based in the Greater Vancouver Area or Greater Calgary Area of Canada or within Latin America. The position requires working in hours that align to PT (Pacific Timezone).

THE ROLE:

Apply Digital is seeking a Senior Project Manager/Scrum Master with deep expertise in Scrum and Agile frameworks to lead complex digital programs. This role centers on guiding multiple digital development teams through structured iterative delivery ensuring clarity alignment and momentum across projects. You will bring agency or consultancy experience having successfully led digital transformations and flagship initiatives while bridging business objectives with technical execution. The ideal candidate thrives under pressure drives disciplined processes and can translate strategic priorities into actionable plans for cross-functional teams.

In this position you will be the primary Scrum Leader for several development squads using your knowledge of Scrum Kanban and hybrid Agile approaches to maximize team performance delivery quality and client impact. Your role combines tactical project oversight with strategic thinking balancing day-to-day execution with long-term program goals. Strong communication facilitation and stakeholder management skills are essential for ensuring alignment across teams translating complex discussions into clear actions and maintaining transparency with clients and leadership.

Candidates must be able to work standard Pacific Time (PT) hours from 9:00AM to 5:00PM or 6:00PM as needed to support client deliverables and team collaboration.

RESPONSIBILITIES:

Serve as Scrum Master for multiple digital development teams facilitating sprint planning daily stand-ups sprint reviews and retrospectives to drive focus transparency and continuous improvement.
Lead complex digital projects from initiation to delivery translating client outcomes into clear plans while managing scope timeline and budget.
Guide teams through Agile and Kanban practices adapting methodologies to team needs while fostering efficiency and delivery excellence.
Define and maintain project roadmaps release plans and capacity schedules proactively identifying risks dependencies and bottlenecks.
Act as the primary liaison between technical and business stakeholders ensuring project priorities align with strategic objectives and business value.
Oversee the release process across multiple platforms coordinating deployments resolving blockers and maintaining QA and performance standards.
Facilitate workshops and discovery sessions including requirements gathering design reviews and feedback cycles to create shared understanding and alignment across teams.
Collaborate with analytics QA and technical teams to inform decisions with data validate outcomes and ensure project success against KPIs and performance metrics.
Maintain accurate documentation progress tracking and reporting in project management tools ensuring transparency for leadership and client stakeholders.
Manage third-party vendors and partners ensuring adherence to agreements quality standards and integration within the overall delivery framework.
Foster a collaborative high-performing culture by monitoring team morale encouraging learning and promoting Agile best practices and adoption of effective tools.

REQUIREMENTS:

6-10 years of experience leading complex end-to-end digital programs in an agency consultancy or professional services environment ideally for enterprise or global clients with a proven record of delivering flagship digital experiences and high-profile platforms.
Prior experience as a Project Manager or Scrum Lead supporting digital initiatives demonstrating the ability to navigate technical complexity high visibility and elevated expectations for performance reliability and delivery.
Must be able to work during Pacific Time (PT) hours typically 9:00AM5:00PM or 9:00AM6:00PM as required to align with client and team schedules.
Strong foundation in digital project management including ownership of timelines budgets scope and delivery across digital applications with the agility to adapt to evolving client and business needs.
Deep understanding of Agile delivery frameworks (Scrum Kanban or hybrid) the software development lifecycle (SDLC) and continuous integration/continuous delivery (CI/CD) practices. Agile or Scrum Master certifications (CSM PMI-ACP or equivalent) are a plus.
Experienced in facilitating cross-functional collaboration among technical design data and business teamsaligning priorities driving accountability and ensuring smooth communication across stakeholders.
Strong energetic leadership presence able to motivate teams influence decision-making and maintain focus under pressure while demonstrating professionalism empathy and composure.
Highly emotionally intelligent and adaptable capable of reading team dynamics anticipating challenges and adjusting communication styles to maintain alignment and trust with clients and internal teams.
Skilled in stakeholder management and facilitation from sprint ceremonies to executive reviews translating discussions into actionable delivery plans and measurable outcomes.
Technically fluent able to engage confidently on topics including AI analytics cloud architecture and platform integrations using insights to support data-informed decision-making.
Experience managing headless or composable platforms across eCommerce CMS loyalty and personalization systems (e.g. CommerceTools Contentful Auth0 Segment etc.).
Adept at managing vendors and external partners defining scope budgets and SLAs and ensuring seamless integration within broader delivery efforts.
Proficient in project and collaboration tools such as Jira Confluence Airtable Notion Smartsheet and Google Suite with hands-on experience managing Jira development boards preferred.
Skilled in tracking and reporting KPIs and performance metrics leveraging insights to drive continuous improvement in processes and delivery outcomes.
Strong relationship builder capable of engaging confidently with Director VP and C-suite stakeholders while balancing diplomacy with clarity and sound judgment.
A flexible resilient and proactive leader with a positive can-do attitudecommitted to fostering team growth collaboration and a one-team culture.
Demonstrated critical thinking and problem-solving abilities taking initiative to resolve ambiguity and drive projects toward clear impactful results.

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LIFE AT APPLY DIGITAL

At Apply Digital people are at the core of everything we do. We value your time safety and health and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you:

Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.

An inclusive and safe environment: Were truly committed to building a culture where you are celebrated and everyone feels welcome and safe.

Learning opportunities: We offer generous training budgets including partner tech certifications custom learning plans workshops mentorship and peer support.

Generous vacation policy:Work-life balance is key to our teams success so we offer ample time away from work to promote overall well-being.

Flexible work arrangements: We work in a variety of ways from remote to in-office to a blend of both.

Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. Thats why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.

For more information visit theDiversity Equity and Inclusion (DEI)section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by emailing us at emailprotected.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Senior IC

ABOUT APPLY DIGITALApply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy design to engineering and beyond we enable ou...