Systems Analyst Senior

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Assignment Type: Onsite

This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

Experience and Skill Set Requirements

Public Sector Experience	2 years of experience working in the healthcare industry Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health	5 points
Technical Skills	10 years of experience in building maintaining and supporting network and security infrastructure In depth understanding of technical infrastructure integration and other supporting network technologies such as: o Citrix NetScaler o Security components like Network Intrusion Protection System Geofencing and firewalls o VMWare products (i.e. ESXi vSphere etc.) o Microsoft server and active directory Monitoring and management tools such as SolarWinds Splunk and Hyperic Experience with ISO 27001 implementation and organization certification Experience with network devices including switches routers firewalls and VPNs Experience working with external hosting providers and other outsourced providers Experience building maintaining and supporting: o a Check Point FireWall-1/VPN-1 o a Cisco switching and routing solution/environments (physical and virtual) o McAfee security solutions (AV HIPS NIPS) o a Windows Server environment Experience providing technical expertise and operational advice to management/operations team regarding technical issues and impacts of proposed maintenance activities and enhancements to the infrastructure databases network and applications Experience providing guidance to database administrators network administrators and systems administrators	45 points
Service Management Experience	2 years experience with ITIL IT Service Management processes (Event Incident Problem and Change Management); providing technical support at Tier 2 levels working with a ticketing tool Service Desk clients and technical team Experience identifying issues and following issue escalation procedures ITIL Foundation Certification or equivalent ITIL experience 2 years of experience with Project Management processes roles and accountabilities Project Management certification or equivalent project management experience Ability to manage defined IT processes for projects as per ISO 27001 standard following security and privacy guidelines; ISO 27001 implementation and certification 2 years experience with ITIL IT Service Management processes (Incident Problem and Change Management) providing technical support at Tier 2 levels working with a ticketing tool Service Desk clients and technical team	35 points
Management and Communication Skills	Strong leadership and people management skills and experience Effective facilitation skills ability to build rapport with stakeholders and drive negotiations to a successful outcome Proven track record for building strong working relationships Strong interpersonal and verbal and written communication skills Excellent customer service skills including tact and diplomacy to ensure client needs are managed effectively Excellent analytical problem-solving and decision-making skills Ability to apply strong listening skills to facilitate issue resolution A motivated flexible creative team player with perseverance excellent multi-tasking abilities and a proven track record for meeting strict deadlines	15 points

MUST HAVES:

10 years of experience in building maintaining and supporting network and security infrastructure

Experience with ISO 27001 implementation and organization certification

Experience building maintaining and supporting:

o a Check Point FireWall-1/VPN-1

o a Cisco switching and routing solution/environments (physical and virtual)

o McAfee security solutions (AV HIPS NIPS)

o a Windows Server environment

Experience providing technical expertise and operational advice to management/operations team regarding technical issues and impacts of proposed maintenance activities and enhancements to the infrastructure databases network and applications

Assignment Type: Onsite This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location. Experience and Skill Set ...

Assignment Type: Onsite

Experience and Skill Set Requirements

Public Sector Experience	2 years of experience working in the healthcare industry Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health	5 points
Technical Skills	10 years of experience in building maintaining and supporting network and security infrastructure In depth understanding of technical infrastructure integration and other supporting network technologies such as: o Citrix NetScaler o Security components like Network Intrusion Protection System Geofencing and firewalls o VMWare products (i.e. ESXi vSphere etc.) o Microsoft server and active directory Monitoring and management tools such as SolarWinds Splunk and Hyperic Experience with ISO 27001 implementation and organization certification Experience with network devices including switches routers firewalls and VPNs Experience working with external hosting providers and other outsourced providers Experience building maintaining and supporting: o a Check Point FireWall-1/VPN-1 o a Cisco switching and routing solution/environments (physical and virtual) o McAfee security solutions (AV HIPS NIPS) o a Windows Server environment Experience providing technical expertise and operational advice to management/operations team regarding technical issues and impacts of proposed maintenance activities and enhancements to the infrastructure databases network and applications Experience providing guidance to database administrators network administrators and systems administrators	45 points
Service Management Experience	2 years experience with ITIL IT Service Management processes (Event Incident Problem and Change Management); providing technical support at Tier 2 levels working with a ticketing tool Service Desk clients and technical team Experience identifying issues and following issue escalation procedures ITIL Foundation Certification or equivalent ITIL experience 2 years of experience with Project Management processes roles and accountabilities Project Management certification or equivalent project management experience Ability to manage defined IT processes for projects as per ISO 27001 standard following security and privacy guidelines; ISO 27001 implementation and certification 2 years experience with ITIL IT Service Management processes (Incident Problem and Change Management) providing technical support at Tier 2 levels working with a ticketing tool Service Desk clients and technical team	35 points
Management and Communication Skills	Strong leadership and people management skills and experience Effective facilitation skills ability to build rapport with stakeholders and drive negotiations to a successful outcome Proven track record for building strong working relationships Strong interpersonal and verbal and written communication skills Excellent customer service skills including tact and diplomacy to ensure client needs are managed effectively Excellent analytical problem-solving and decision-making skills Ability to apply strong listening skills to facilitate issue resolution A motivated flexible creative team player with perseverance excellent multi-tasking abilities and a proven track record for meeting strict deadlines	15 points