Sales Operation Executive

Noida - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About Us: Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Role Overview: We are looking for a Sales Operations Executive to support our merchant sales and account management teams. The role involves managing offer configurations merchant account-level updates invoicing and operational reporting.

Key Responsibilities:

1. Configure and maintain merchant offers pricing and discounts within internal systems.

MDR (Merchant Discount Rate) and VAS (Value-Added Services) updates as per approved requests.

all merchant account changes comply with internal approval and audit processes.

accurate merchant data across CRM and internal sales platforms.

and verify merchant invoices in coordination with Finance and Sales teams.

billing cycles adjustments and settlements to ensure accuracy.

monthly and quarterly reconciliation exercises for key merchant accounts.

and maintain daily/weekly/monthly MIS reports covering sales performance merchant activity and operational metrics.

data analysis to identify revenue trends offer utilization and merchant behavior insights.

leadership and cross-functional teams

11. Coordinate with Tech Finance and Product teams to troubleshoot and resolve merchant-related issues.

major merchant accounts to proactively flag issues and ensure smooth payment operations.

opportunities for automation and process improvement within the sales operations workflow.

with Product and Engineering teams to enhance internal tools and reporting systems.

consistency in operational processes documentation and data hygiene across systems.

Qualifications & Skills:

degree in Commerce Business Administration Finance or related field.

2.13 years of experience in Sales Operations Business Operations or Merchant Support within a Fintech / Payments / Banking environment.

analytical skills with proficiency in Excel / Google Sheets;

knowledge of CRM systems (Salesforce HubSpot Zoho etc.) and internal operations tools.

of payment processing merchant lifecycle management and fintech business models.

communication coordination and stakeholder management skills.

What We Offer:

to work at the intersection of Sales Operations and Fintech innovation. to leading payment products and merchant ecosystems.

and fast-paced environment encouraging learning and growth.

to drive impact through process automation and data-driven decision-making.

Compensation:

If you are the right fit we believe in creating wealth for you With enviable 500 mn registered users 21 mn merchants and depth of data in our ecosystem we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

About Us: Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to th...