Senior Product Owner

Te Whiwhinga mahi The opportunity

We have an exciting opportunity for an experienced and motivated senior Product Owner (formally titled Product Owner) to join our CRM-focused team on a fixed-term basis. This is a strategic opportunity to lead initiatives that prioritise improving the staff and student experience particularly through enhancing CRM capabilities across platforms such as Oracle Service Cloud AWS Connect and Oracle Eloqua. Your role will be pivotal in ensuring the product roadmap is executed effectively and remains aligned with business priorities.

This position will be a part of Te Aupikinga the Universitys first Agile Release Train consisting of a team of agile teams collaborating across Marketing Student Services and Digital Services to deliver value to students. The ART is aligned to an Operational Value Stream (OVS) focusing on reducing handoffs improving delivery speed and aligning software development with strategic priorities.

Youll work closely with a broad and engaged stakeholder group including ART teams and CRM team members Student Hubs Student Experience Centre (SEC) and the Student & Scholarly Services Division (SAaS).

This is a full-time (37.5 hours/week) fixed-term (6-months) position with a salary range of $125000 - $145000 per annum (pro rata) depending on skills and experience.

For more information on the role please view the Position Description. 

He kōrero mōu About you

To be successful in this role you will have a pragmatic hands-on approach with a passion for innovation. As a collaborator you connect with a wide variety of people quickly

Youll bring:

• Experience in senior Product Owner roles ideally within Agile Release Trains
• Strong background in CRM technologies and cloud platforms is of benefit (e.g. AWS Oracle Salesforce)
• Proven ability to execute product roadmaps manage backlogs and facilitate delivery
• Agile certifications (e.g. SAFe POPM ICP-APO) are highly desirable
• Excellent communication facilitation and stakeholder management skills
• Experience leading cross-functional teams of 10 people including vendor collaboration
• An active interest and engagement with emerging technology (e.g. AI)

Mō tō mātou rōpū About the team

Youll be part of Rātonga Matihiko Digital Services a team that blends people and technology to deliver exceptional outcomes across the University. We champion digital transformation through customer understanding evolving capabilities and agile collaboration.

Additional Information :

Ngā āhuatanga kei a mātou What we offer

The University of Auckland is New Zealands leading university and maintains significant computational laboratory and analytic facilities. Auckland itself is frequently rated as one of the worlds most liveable cities. 

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home flexible hours)
• A competitive salary with five weeks annual leave (pro rata)

In addition we also offer career development programmes discounted car parking a generous parental leave allowance childcare and a number of other discounts on internal and external services. 

For more information please visit Staff Benefits.

Me pēhea te tuku tono How to apply

Applications must be submitted online by the closing date of 30th November 2025 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experience detailed above.

Please reach out to Danny Holtschke via  for more information about the role. Please note we are happy to answer your questions but we do not accept applications by email.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe inclusive and equitable environment.  For further information on services for Māori Pacific women LGBTQIATakatāpuiMVPFAFF people with disabilities parenting support flexible work and other personal circumstances go to 

Remote Work :

No

Employment Type :

Full-time