Director of Quality Assurance, Consumer Product Assurance

The core responsibility of QA Director is to manage the QA/QC program and teams in countries across Asia and Rest of the World through the different teams dedicated in sourcing countries in close collaboration with the team leaders vendors and factories and aligned with EVP Product Integrity and the Production teams in New York.

Key Responsibilities:

Reporting into the Assurance Sub Business Line Director QA Director assumes the following key responsibilities:

• Primarily Accountable for the global management of the program in close liaison with the management in New York (EVP Product Integrity and Production teams)
• Recruit develop and manage QA/QC teams where required for the development of the QA/QC program
• Manage train and develop dedicated QA/QC team leaders in each of the key sourcing countries where is developing their production
• Accountable for the strict adherence of the QA/QC teams to the designed 7 step process reporting and communication requirements
• Report on a set of defined KPIs to reflect the monthly activity of the overall program and to report management to /Eurofins on a frequency to be defined
• Responsible in support with the QA/QC technical manager to develop and improve the program manual and operations documents
• Support the invoicing process to monthly by ensuring the accuracy of data provided by each QA/QC teams based on latest contract agreement with and deliverables.
• Ensure a flawless communication with executive management and inform
• Establish good relationship with local agents/vendors/factories
• Represent and protect company interests at all time
• Conduct analyses (e.g. financial strategic operational organizational)
• Ensure all client requirements are communicated and met
• Perform annual performance reviews for direct reporting personnel. Coordinate and review annual reviews of other personnel
• Manage client satisfaction
• Organize Liaison with Eurofins MTS and Consumer Product Testing Business Units (and others as required) to leverage its market leadership within the business line
• Work with marketing resources accordingly to support the development of Eurofins MTS QA/QC offering
• Work on potential M&A project linked to QA/QC or related services when required

Essential Duties:

• Applies good practices in all areas of responsibility as appropriate
• Regular attendance and punctuality
• Demonstrates and promotes the company vision
• Ensure that Eurofins has appropriate systems work ethics and policies in place to guarantee a high quality of service to clients.
• Providing technical expertise to internal and external customers.
• Maintain confidentiality and impartiality in all aspects of work and adhere to all procedures established by Eurofins and its auditing clients.
• Manage employee relation issues as per company guidelines and with the support of Human Resources
• Verify that company employment policies and procedures are being followed correctly
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Qualifications :

To perform this job successfully the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge skill or ability required.

Bachelors or advanced degree in Quality Business At least 10 years experience in managing similar businesses and /or operations in Asia APAC or similar size

Quality Assurance/Production Experience

• Demonstrated ability to lead businesses in relation to Quality Assurance & Quality control services in a production environment local yet globalized environment
• Demonstrated ability to function in a collaborative environment with knowledge and capabilities to secure appropriate support resources to achieve business goals.
• A proven track record of managing supply chain quality assurance for a retailer brand or a large vendor base
• Being results orientated and driven to exceed objectives set for turnover profitability and service promotion is essential
• Strong presentation and public speaking skills is a must
• High proficiency and fluent in written and spoken English
• Out of the box thinker self-motivated result-driven and working independently

Softline Industry Experience :

• The candidate needs to have at least 10 years experience in manufacturing of apparel Softline footwear products for a large regional or multinational brand or retailer key vendor.
• The candidate has also a vast experience in Quality Assurance lean Management and Quality Control processes and systems having led a team for a large retailer/brand or on behalf of key vendors

Supervisory Responsibility: Experience in managing a business unit and workforce in a regional network remotely.

Ability and/or Skills (BMQ): Appropriate knowledge to drive support and insure business growth

Ability to motivate and influence others to act in the appropriate business culture and environment

• Excellent verbal written and interpersonal skills including the ability to interact successfully with internal and external customers and develop communications and report to upper management.
• Demonstrated ability with personal computer software in a business environment including word processing spreadsheet and email software Project Management and resource planning software.

Travel Requirements

Must be able to travel to accomplish the duties of the position including Italy overnight stay required sometimes international travel. Travel is approximately or less than 30% annually.

Safety Requirements

Given the nature of supply chain in emerging countries personal safety is extremely important and prior trip approval will be designed in collaboration with the program director to make sure that all necessary steps are in place to ensure his safety.

Additional Information :

We support your development! Do you feel you dont match 100% of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!  We are well on our way to achieving our objective of carbon neutrality by 2025 through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page:  description: Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer healthier and more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food environment pharmaceutical and cosmetic product testing and in discovery pharmacology forensics advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics advanced material sciences and in the support of clinical studies as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years Eurofins has grown from one laboratory in Nantes France to 61000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products.

In 2022 Eurofins generated total revenues of EUR 6.7 billion and has been among the best performing stocks in Europe over the past 20 years.

Remote Work :

No

Employment Type :

Full-time