Junior Credit Control Officer – GujaratiHindu Speaking

Career Directions Limited (CDL)

Job Location:

Nairobi - Kenya

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Junior Credit Control Officer Gujarati/Hindu Speaking

Location: Nairobi

Job Type: Full Time

Note: Fluency in Gujarati or Hindi is a required skill for this role due to the nature of supplier communications and stakeholder engagement.

Role Summary

Responsible for reconciling debtor accounts enforcing credit policies ensuring timely collections reducing credit risks and maintaining strong client relationships. Ensures strict compliance with SOPs and financial controls.

Key Responsibilities

Account Reconciliation & Oversight

Perform monthly debtor reconciliations and resolve discrepancies.

Review accounts for payment status bad debts and write-offs.

Ensure accurate and timely client statements.

Work with Sales and Finance to resolve complex account issues.

Monitor credit policy adherence and recommend corrective actions.

Credit Management & Collections

Drive timely collections and maintain acceptable debtor days.

Share monthly statements and follow up on overdue accounts.

Track payment trends and credit limits to reduce risks.

Resolve billing issues and negotiate payment plans.

Advise management on creditworthiness and policy improvements.

Reporting (By 5th of every month)

Daily Revenue/Credit Status Report

Monthly Collections vs Targets

Aged Debtors Analysis

Rejection Analysis

Team & Compliance

Supervise sales team on SOP adherence and timelines.

Identify and escalate credit policy breaches.

Requirements

Requirements

Degree in Finance/Accounting/Business Admin

CPA/ACCA added advantage

2 years experience in credit control in an healthcare environment.

Strong Excel and financial system skills

Experience managing customer accounts

Strong leadership and negotiation skills

Key Competencies

High accuracy and attention to detail

Strong organization and time management

Excellent communication and interpersonal skills

High integrity and confidentiality

Problem-solving and client-focused mindset

N/B: Must be available to start immediately.

Job Title: Junior Credit Control Officer Gujarati/Hindu Speaking Location: NairobiJob Type: Full TimeNote: Fluency in Gujarati or Hindi is a required skill for this role due to the nature of supplier communications and stakeholder engagement.Role SummaryResponsible for reconciling debtor accounts e...