Computer Support Technician

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

When you join Caterpillar youre joining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

If you are looking for personal and professional growth in a company with an inclusive culture which seeks equity respects differences and believes in peoples potential this is the right place. We consider people with disability candidates and those with diversity in gender culture ethnicity religion age generation race nationality and sexual orientation.

Important:

- Dont forget to include a resumé in English in your profile in Workday

- Please frequently check the email associated with your application including the junk/spam as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any update s to your status.

Job Description Summary:

Assist the IT function to ensure the development implementation and integration of new existing and emerging technologies are meeting the business needs and requirements.

What you will do:

- Manage system performance upgrades corrections and transport management (CTS/TMS) client and landscape strategies batch scheduling

- Provide technical upgrades functional and technical enhancements

- Exposure to various SAP products like ECC S4 SCM CRM PO BOBJ EWM Solution Manager

- Installation upgrade and maintenance of SAP and SAP related software products

- Comfortable working with SAP ABAP and SAP Java based Netweaver Systems.

- Hands on experience on Administration of Linux and Windows

- Integration/Middleware Requirement Analysis

- Interface monitoring and performance tuning

- Daily monitoring administrating troubleshooting and tuning of all SAP systems

- Role is expected to have occasional on-call responsibilities.

- Participate in the implementation development and integration of new technologies within the organizational structure.

- Track and record technology development needs; provide input or recommendations for enhancements or modifications to the organizations technology products.

- Collect and analyze information on technology products and development tools for systems and applications network and data software and hardware.

- Participate in testing and evaluating technologies during the selection process.

Skills:

Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying evaluating introducing and implementing more efficient approaches to performing business related activities.

Standard Operating Procedures: Knowledge of established standard operating procedures (SOP); ability to design implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.

IT Environment: Knowledge of an organizations IT purposes and activities; ability to create an effective IT environment for business operations.

IT Standards Procedures & Policies: Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies standards and procedures.

Basic requirements:

- Bachelors degree in Information Technology (completed or in progress)

- Pre-Advanced English

Top candidates will also have:

- Experience working with SAP (ECC S4 SCM CRM PO BOBJ EWM)

-SAP CPI Development & Support

-SnapLogic Development & Support

-Integration/Middleware Requirement Analysis

Note: This position requires the candidate to work onsite five days a week.

Some of the offered benefits*:

Medical plan

Dental plan

Medicines reimbursement

Psychological Legal Social and Finance Support Program

Private pension plan

Profit share

Meal assistance

Christmas basket

Transportation

Life and personal insurance

Extended maternity and paternity leave

Employee resources group (Young Professional Women in Networking LAMBDA (LGBTQIA) Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail @hotmail etc.) to contact candidates. Available vacancies are only advertised through the companys official channels ( and official Caterpillar emails are mandatory followed by the domain @. Also the company does not request any type of payment (bank transfer pix etc.) for the purposes of the selection process. For more information click on the link: Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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