The Customer Support Assistant will play a key role in supporting client inquiries coordinating services and ensuring smooth communication across teams. This position requires strong organizational abilities excellent communication skills and a proactive mindset to enhance client satisfaction and operational efficiency.
Responsibilities
Respond to client inquiries via phone and email with professionalism and accuracy
Coordinate client requests and collaborate with internal departments to ensure timely execution
Maintain detailed records of client interactions and service updates
Assist with scheduling documentation and general administrative tasks
Identify opportunities to streamline processes and improve service delivery
Uphold company service standards in every interaction
Qualifications :
Qualifications
Strong written and verbal communication skills
Detail-oriented with excellent organizational abilities
Ability to multitask and manage time effectively
Problem-solving mindset with a proactive approach
Ability to work both independently and within a team
Proficiency in basic office software (email spreadsheets documentation tools)
Additional Information :
Benefits
Competitive salary ($47000 $52000 annually)
Growth and advancement opportunities
Skill-development and training programs
Supportive and professional work environment
Full-time on-site position
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more