Customer Support Assistant

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profile Job Location:

Nashville, IN - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

The Customer Support Assistant will play a key role in supporting client inquiries coordinating services and ensuring smooth communication across teams. This position requires strong organizational abilities excellent communication skills and a proactive mindset to enhance client satisfaction and operational efficiency.

Responsibilities

  • Respond to client inquiries via phone and email with professionalism and accuracy

  • Coordinate client requests and collaborate with internal departments to ensure timely execution

  • Maintain detailed records of client interactions and service updates

  • Assist with scheduling documentation and general administrative tasks

  • Identify opportunities to streamline processes and improve service delivery

  • Uphold company service standards in every interaction


Qualifications :

Qualifications

  • Strong written and verbal communication skills

  • Detail-oriented with excellent organizational abilities

  • Ability to multitask and manage time effectively

  • Problem-solving mindset with a proactive approach

  • Ability to work both independently and within a team

  • Proficiency in basic office software (email spreadsheets documentation tools)


Additional Information :

Benefits

  • Competitive salary ($47000 $52000 annually)

  • Growth and advancement opportunities

  • Skill-development and training programs

  • Supportive and professional work environment

  • Full-time on-site position


Remote Work :

No


Employment Type :

Full-time

The Customer Support Assistant will play a key role in supporting client inquiries coordinating services and ensuring smooth communication across teams. This position requires strong organizational abilities excellent communication skills and a proactive mindset to enhance client satisfaction and op...
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About Company

About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more

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