Manager, Game Operations

Manager Game Operations

About the Opportunity

This unprecedented growth in audience media reach and franchise value reflects the NWSLs expanding fan base and increasing dominance in the sports-media landscape and popular culture. The future of the NWSL is now - and were looking for world-class talent like you to help us continue the momentum.

The Role

The Operations Manager is a critical high-impact role responsible for the successful professional and compliant execution of all NWSL matches and league events. You will serve as the primary conduit between the league office and all clubs ensuring the highest standards are met for on-field competition security match operations and integrity programs like VAR. This is a chance to leverage your sports administration experience to directly contribute to the professionalism and growth of the fastest-growing womens sports league in the world.

What You Will Own & Drive

The Operations Manager will own and execute the following critical functions:

• Gameday Operations & Safety: Lead and supervise the execution of match day operations security initiatives and accreditation processes to ensure a professional secure and world-class fan and player experience.
• Competition Integrity (VAR): Manage and coordinate the leagues Video Review (VAR) program including scheduling and leading weekly VAR recap calls managing communications with the League Technical Review (LTR) entity and compiling post-match reports.
• League Event Management: Assist with the planning and execution of major league events including the NWSL Combine League meetings Challenge Cup and the NWSL Championship.
• Club and Referee Liaison: Serve as the primary day-to-day contact for all clubs and referees regarding competition rules VAR event logistics and operations questions ensuring rapid and clear communication.
• Policy and Compliance Enforcement: Facilitate the development refinement and strict enforcement of all league operations competition and referee policies procedures and documentation.
• Specifically ensure teams compliance with the NWSL Kit Policies and manage the uniform selection process in coordination with our apparel partner.
• Quality Control & Site Visits: Execute comprehensive pre-season and in-season site visits to all team facilities meticulously monitoring the on-field environment to ensure full compliance and that all operational standards meet or exceed league expectations.
• League Programs: Manage the Professional Match Evaluator Program and Soccer Security Agent Program.
• Resource Management: Oversee the inventory and distribution of all League equipment and gear.

What You Will BringCore Qualifications

• Bachelors degree
• 3-5 years of progressive high-level experience in sports administration operations or competition management.
• Exceptional project management and organizational skills with a proven ability to manage complex multi-stakeholder initiatives under pressure and strict deadlines.
• Demonstrated ability to operate autonomously and execute complex tasks without close supervision.
• Commitment to providing excellent customer service and timely follow-up with all internal and external partners (clubs referees vendors).
• Able and willing to travel up to 30% of the time
• Able and willing to work non-traditional hours including evenings weekends and holidays particularly during the competitive season.

Preferred Qualifications

• Professional Presence: Possesses a strong positive and professional image that effectively represents the NWSL brand internally and externally.
• Integrity: Guided by strong moral and ethical principles demonstrating accountability for all actions and decisions.
• Team Communication: Communicates in a direct open and honest manner; actively seeks and implements feedback for continuous self-improvement.
• Soccer Knowledge: A strong knowledge and appreciation for the sport of soccer its rules and competition structure.

Our Investment in You

In addition to working in an incredible inclusive and committed-to-diversity culture we offer:

• Competitive Compensation: $90000 - $105000 (Salary is contingent upon candidate qualifications and functional business needs).
• Time & Flexibility: Unlimited Paid Time Off (PTO) sick days and an end-of-year office closure.
• Hybrid Work Model: Three days in-office and two remote days per week.
• Robust Health Coverage: Medical Dental Vision and Mental Health benefits for employees and dependents.
• Financial Future: 401k with employer match and safe harbor contributions.
• Additional Perks: Commuter benefits Short/Long-Term Disability Life Insurance and Voluntary Pet Insurance.

Commitment to Diversity and Inclusion

The NWSL is proud to be an Equal Opportunity Employer.

We celebrate diversity and are deeply committed to creating an inclusive and equitable environment for all employees. All employment decisions-including recruitment hiring placement promotion compensation and termination-are made without regard to race color creed religion sex pregnancy or childbirth personal appearance family responsibilities sexual orientation or preference gender identity political affiliation source of income place of residence national or ethnic origin ancestry age marital status military veteran status unfavorable discharge from military service physical or mental disability or any other basis protected by applicable law.

If you need assistance or an accommodation during the application process due to a disability you may contact us at .

Required Experience:

Manager