Service Manager Spec

Bismarck, ND - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Join us at Butler Machinery as a Service Manager

Location: Bismarck ND

Department: Service

Type: Exempt Full-Time

Why This Role Matters

Butler Machinery is a leader in the heavy equipment industry providing reliable service repair and rebuild solutions for the mining and construction sectors. We specialize in maintaining and overhauling high-value assets such as haul trucks loaders dozers and powertrain components. As we continue to grow we are seeking an experienced Service Manager to lead the SPEC shop division focused on large-scale rebuilds especially engine drivetrain and component overhauls for mining equipment.

What Youll Do

Lead and manage the special projects service team focused on large-scale equipment and component rebuilds (e.g. torque converters differentials).
Develop schedule and oversee project timelines budgets and resource allocation.
Collaborate with technical communicators parts and field service teams to ensure technical accuracy and quality assurance.
Monitor and enforce safety environmental and company compliance standards.
Maintain strong relationships with customers provide updates and ensure satisfaction throughout project cycles.
Review job costing efficiency and productivity metrics; identify continuous improvement opportunities.
Provide technical guidance and mentoring to service technicians and supervisors.
Support warranty claims failure analysis and root cause investigations.

What You Bring

Industry Focus: Mining construction or drivetrain rebuild environments.
Technical Knowledge: Strong understanding of hydraulics engines and electrical systems on mining-class equipment.
Completion of Lead Yourself for internal candidates is preferred.
Skills:
1. Proven ability to manage multiple large-scale projects simultaneously.
2. Strong communication and customer service orientation.
3. Excellent problem-solving and decision-making abilities.

What We Offer

Competitive pay & profit sharing including 10% employer retirement contributions with an additional 5% based on profit
Healthcare coverage comprehensive medical dental and vision insurance
Wellness support wellness incentives telehealth and a company-funded EAP
Growth opportunities tuition reimbursement training programs and a customized onboarding experience
Financial flexibility SmartDollar Legal Shield identity protection and HSAs
Recognition & engagement structured programs and feedback-driven culture
Community impact paid volunteer time to give back locally

Ready to Apply

Apply online or contactwith any questions. We cant wait to meet you!

EOE/Vet/Disability
#LI-Onsite

Required Experience:

Manager

Join us at Butler Machinery as a Service ManagerLocation: Bismarck NDDepartment: ServiceType: Exempt Full-TimeWhy This Role MattersButler Machinery is a leader in the heavy equipment industry providing reliable service repair and rebuild solutions for the mining and construction sectors. We speciali...