Inside Sales Representative

Thank you for your interest in Intercity Packers. We are always looking for qualified people to join our team who share our passion for integrity quality safety sustainability accountability and trust. We are dedicated to our customers and committed to our people. We believe in treating each other with respect and working as a team to get things done right. Does this sound like you See our job opening below.

Intercity Packers is the largest meat/seafood distribution company in Western Canada and part of the Gordon Food Service (GFS) Canada group of companies recognized by Forbes magazine to be among Canadas Best Employers in 2022.

As our innovative business continues to rapidly grow we are seeking a full-time Inside Sales Representative at our Edmonton location.

Schedule: Monday to Friday. 8:00am-4:30pm. In office.

Duties & Responsibilities:

• Serves as liaison between the Outside Sales Representative and customer.

• Develops and maintains customer relationships.

• Supports and partners with assigned division and customer assignment.

• Manages customer orders manually and completes timely callbacks/e-mails to discuss edits and confirm complete orders.

• Maintain current knowledge of product and system status within divisions to assist Outside Sales Representatives and customers.

• Serves as information resource to Outside Sales Representatives on product related questions regarding inventory levels and general product information

• Arranges exception deliveries in collaboration with Transportation departments 3rd party order/delivery systems aligned with Intercity Packers.

• Supports Outside Sales Representatives with order entry.

• Supports Sales penetration.

• Performs other duties as assigned.

Requirements:

• High school diploma

• Previous work experience in a customer service inside sales or administrative role

• Must be able to travel for food shows events etc (less than 10%)

• Ability to stay calm under pressure

• Excellent customer service skills and strong computer skills

• Ability to communicate effectively in written and oral English language

• Must have the ability to multitask prioritize and be able to work independently or within a team environment.

• Highly motivated self starter with a focus on details and accuracy in a fast paced environment

• Must be a strategic thinker inquisitive innovative and creative in order to build relationships network link resources and apply business practices

Intercity Packers offers a range of benefits including:

• Comprehensive health and dental benefits (including vision prescription drugs disability and extended health coverage)
• Registered Retirement Savings Plan (RRSP) Matching Program
• Annual Profit Sharing Bonus
• Employee Family Assistance Program
• Opportunities for career advancement
• Employee Recognition Programs
• Company-sponsored events (Family Picnic Staff Celebration BBQs)
• Training opportunities
• Annual Safety Boot Allowance Program
• Full-time hours
• A team-oriented work environment
• Special employee discounts on meat and seafood products

At Intercity Packers Meat & Seafood we believe in good food and good people. Over the past five decades we have cultivated a rich history of bringing customers high quality innovative and carefully sourced meat seafood products and the best customer service. Our unwavering mission to provide customers with the best is reflected in our motto Yes we do!

We thank all applicants for their interest however only those selected for the next stage will be contacted. Intercity Packers is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment or in terms or conditions of employment without regard to any enumerated or analogous grounds of discrimination including race religious beliefs colour gender gender identity gender expression physical disability mental disability age ancestry place of origin marital status source of income family status sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability please submit your request to and use the words Accommodation Request in your subject line.