Portfolio Manager- Private Label

POSITION:PortfolioManager

COMPENSATION: Pursuant to state regulations the salary range is $110000-$115000 plus bonus potential. âEligible to participate in the company benefits plan. We offer health vision dental and pet insurance. We offer a 401(k) retirement plan student loan assistance licensing and continuing education reimbursement parental leave and housing allowances or gifts.

LOCATION: Candidate must be located or willing to relocate to the Tri State area.

SUMMARY

ThePortfolioManagerisprimarilyresponsibleforoverseeingon-siteoperationsfromthecorporatelevel across an assigned portfolio of residential housing communities. This position requires a combination of operationalandstrategicfocus whiledirectlymanagingthe onsiteleaderstoward achievingoperational excellence in accordance with Cardinal Group and client standards. The incumbent is responsible for all aspects of their assigned communities including compliance staffing resident satisfaction occupancy achievement of revenue targets expense management and other budgetary goals. This leader will provide our clients our on-site Community Managers and our residents with exceptional service in the execution of their essential functions.

RESPONSIBILITIES(Includingbutnotlimitedto)

PortfolioOversight:

• Ensure adherence to the responsibilities and obligations of the Companys Property ManagementAgreements(PMAs)inclosecollaborationwiththeDirectorOperationsandwith theCGClegalandcomplianceteamswhileservingasthekeypointofcontactbetweenCardinal Group HQ and the on-site teams for each assigned portfolio of communities.
• Directlymanageeachon-siteCommunityManagerincludingprovidingoperationalsupport guidancedirectionprofessionaldevelopmentperformancemanagementandensuringthe execution of their essential functions in accordance with expectations.
• Assistintheon-boardingofnewCommunityManagersincludingleadingthepreparationand executionoftheorientationagendaandcontinuedmentoringadditionaltrainingorsupport needed from hire through the first 90 days of employment.
• Accountableforvariouskeyfinancialcomponentsrelatedtocommunityoperationsincluding payroll bonus processing accounts receivable budget variance etc.
• Regularlyworktoincreasethelevelofengagementteammembersatisfactionandexperience of all HQ and on-site team members within assigned communities.
• LeadtheplanninglogisticsandexecutionoftheTURNprocessforeachcommunitywithinthe assigned portfolio of communities including vendor management invoicing scheduling etc.
• Conductweeklyorbi-weeklygroupcallswithCommunityManagersfromeachoftheassigned communities within the portfolio.
• MonitorandinstillurgencyrelatedtostaffingincludingTeamMemberretentionjobposting candidate sourcing interviewing hiring and onboarding.
• Ensures adherence to client-required reporting processes templates and includesbutisnotlimitedtotheannualplanningandbudgetpreparationprocessweeklyand monthly reporting and monthly financial reporting in partnership with the accounting team.
• Motivatetheteamthroughpositiverecognitionandstrongleadershipgivingemphasisonthe companys Culture of excellence rooted in diversity equity and inclusion.
• Prepareanalyzeandcommunicatevariousreportsweeklymonthlyquarterlyandannually aimed at tracking and forecasting community performance in each respective area.
• With direction from the VP of Operations and/or Director of Operations prepare annual operatingandcapitalbudgetsmarketingplansandbusiness strategy forallcommunitieswithin the assigned portfolio.
• In alignment with the Director Operations vision for the assigned portfolio of communities implementexecuteonandrevisedetailedsales leasingandoperationalplansprograms and processes that lead initiatives to achieve occupancy and revenue goals.
• Ensurethateachassignedcommunityadherestoallorganizationalpoliciesproceduresand practices follow professional and regulatory standards and further organizational success through flawless execution.
• Travel to assigned communities required as the needs of the business dictate. Serve as temporaryon-sitemanagerialsupportintheabsence ofaCommunity Managerwhetherdueto open positions leaves of absence or other situations as needed.

ClientRelations:

• Developandmaintainstrongbusinessrelationshipswithpropertyownershipoverseeproperty management review and manage investor/owner communications and reporting.
• Lead monthly and quarterly calls with each client aimed at providing financial updates operationalmetricsupdatesgeneralinformationandtoanswer questions/receivedirection.
• Coordinate and conduct regular inspections of assigned communities to ensure proper curb appealleasingandmaintenanceoperationsanddelivery ofour brandpromisetoresidents team members and the community at large.
• Acquiremaintainandcontinuallyexhibitastrongunderstandingofcommunityhousingmarkets acrossthecountry;understandtrendseconomiccyclesandnew development;andbeprepared to proactively recommend and implement changes to ensure continued success regardless of market conditions.

BusinessStrategy:

• Provide operational assessments as assigned including written reports for new or existing communitiesarticulatingobservationsand recommendationsfor eachfacetoftheassessment.
• ParticipateinannualbusinessplanningCapexPPMreviewsauditingcontractproposalsnew businessresponsibilitiesNAAleasereviewsandother administrativedutiesasassignedbythe VP of Operations and/or the Director of Operations.
• ParticipateinnewbusinesspresentationsandassisttheBusinessDevelopmentTeamwith deliverables including but not limited to budgets market studies and pricing exercises.
• Acquireandconsolidatefeedbackandinsightsintocompanyinitiativesoperationalprocesses policies and standard operating procedures.
• Collaborate with other Cardinal Group operators with the aim of generating strategic operationalfinancialorinvestment recommendationsforclient consideration/implementation.

QUALIFICATIONS

• Bachelorsdegree
• 3-5yearsofrelevantindustryexperience
• Skilledindevelopingandmaintainingstrongclientrelationships
• Successfulleadershipandmotivationofdirectreportsinpreviousroles
• Excellenttimemanagementandorganizationskills
• Abilitytomeetstrictdeadlinesandprioritizetasks
• Excellentanalyticalskillsattentiontodetailandastrongworkethic
• Abilitytoproblemsolveandfindinnovativesolutions
• Willingtotravelaminimumof8-12weeksperyear
• Professionalwrittenandverbalcommunicationskills
• Bringsapositiveattitudeandgreatinterpersonalskillsrequired
• AbilitytoembodytheCardinalCultureandCardinalsCoreValueseveryday

WORKENVIRONMENT

The work environment characteristics described here are representative of those an employee made to enable individuals with disabilities to perform the essential functions.

Incumbents primarily work in an office environment but also have frequent exposure to outside of apartmentbuildingsandinallareasofthepropertyincludingamenitiesandhavefrequentexposureto outside elements where temperature weather odors and/or landscape may be unpleasant and/orhazardous.

PHYSICALDEMANDS

The physical demands described here are representative of those that must be met by a Team Member enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the Team Member is regularly required to use hands to finger type handle or feel and talk or hear. The Team Member regularly required to stand; walk; reach with to work inside and outside in all weather conditions including but not limited to rain snow heat hail wind and sleet.

TheTeamMembermustbeabletopushpullliftcarryormaneuverofficeproductsandsupplies ofup to twenty (20) pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

Routine local travel is required to attend training classes client visits or other situations necessary for theaccomplishmentofsomeorallofthedaily responsibilities to attend company functions training property visits and other situations necessary for the accomplishment of special projects that may be assigned from time to time.

Theabovejobdescriptionisnotintendedtobeanall inclusivelistofdutiesandstandardsofthe performany otherrelateddutiesas assigned by their Team Leader.