DescriptionThe Sr Field Service Supervisor will have position of local Senior Engineering Supervisor in Poland. Position is for high level expert to manage the service engineering group which is responsible for Support Service Customers Systems Migration and Upgrades and Software and Hardware troubleshooting. The Sr Field Service Supervisor shall be able to provide high quality management of the Services customer service in Poland. Traveling 50% of time. Maintain high level knowledge of Honeywells HBS systems hardware and software platforms. Support engineers in troubleshooting. Be responsible for Implementation of the Services KPIs and Services strategies.
Responsibilities- Management of the service engineering group.
- Implementing the service development plan and service connected strategy.
- Management of the Service Bank Customers support.
- Executing financial plans in the service achieving the Services key KPIs.
- Project Management.
- Participation in sales implementation and service support of the latest Honeywell technologies.
- Planning and monitoring the work of subordinate team at the customers site customer sales service implementation of sales plans implementation of service KPIs monitoring customer satisfaction. Management of service projects and RQs.
- Report progress of each service project/activities and issues to FSL/RSM.
- May require carrying out site work and international assignments from time to time.
- Proactively recommends potential quality and efficiency improvement within service team.
- Complies with Corporate local Health Safety and Environmental regulations.
Qualifications- 10 years in team management (more than 20 team members).
- 5 years in Project Management.
- Knowledge of Honeywell HBS Systems.
- Good knowledge and experience with Polish Public Customers.
- Polish language skills and English language skills (Technical and communication level).
- Good knowledge about HSE Requirements.
Professional Skills
- Organizational skills.
- Good inter-personal and communication skills.
- Team player.
Behavioral Competencies
- Judgment Problem Solving
- Customer intimacy
- Continuous improvement drive
- Results Orientation
Qualification
- Diploma holder in engineering (Electrical Electronics Mechatronics Automation )
- Driving license
We are an equal opportunity employer and value diversity at our company. We donot discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation toparticipate in the job application or interview process toperform crucial job functions and toreceive other benefits and privileges of employment. Please contact us torequest accommodation.
Required Experience:
Manager
DescriptionThe Sr Field Service Supervisor will have position of local Senior Engineering Supervisor in Poland. Position is for high level expert to manage the service engineering group which is responsible for Support Service Customers Systems Migration and Upgrades and Software and Hardware troubl...
DescriptionThe Sr Field Service Supervisor will have position of local Senior Engineering Supervisor in Poland. Position is for high level expert to manage the service engineering group which is responsible for Support Service Customers Systems Migration and Upgrades and Software and Hardware troubleshooting. The Sr Field Service Supervisor shall be able to provide high quality management of the Services customer service in Poland. Traveling 50% of time. Maintain high level knowledge of Honeywells HBS systems hardware and software platforms. Support engineers in troubleshooting. Be responsible for Implementation of the Services KPIs and Services strategies.
Responsibilities- Management of the service engineering group.
- Implementing the service development plan and service connected strategy.
- Management of the Service Bank Customers support.
- Executing financial plans in the service achieving the Services key KPIs.
- Project Management.
- Participation in sales implementation and service support of the latest Honeywell technologies.
- Planning and monitoring the work of subordinate team at the customers site customer sales service implementation of sales plans implementation of service KPIs monitoring customer satisfaction. Management of service projects and RQs.
- Report progress of each service project/activities and issues to FSL/RSM.
- May require carrying out site work and international assignments from time to time.
- Proactively recommends potential quality and efficiency improvement within service team.
- Complies with Corporate local Health Safety and Environmental regulations.
Qualifications- 10 years in team management (more than 20 team members).
- 5 years in Project Management.
- Knowledge of Honeywell HBS Systems.
- Good knowledge and experience with Polish Public Customers.
- Polish language skills and English language skills (Technical and communication level).
- Good knowledge about HSE Requirements.
Professional Skills
- Organizational skills.
- Good inter-personal and communication skills.
- Team player.
Behavioral Competencies
- Judgment Problem Solving
- Customer intimacy
- Continuous improvement drive
- Results Orientation
Qualification
- Diploma holder in engineering (Electrical Electronics Mechatronics Automation )
- Driving license
We are an equal opportunity employer and value diversity at our company. We donot discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation toparticipate in the job application or interview process toperform crucial job functions and toreceive other benefits and privileges of employment. Please contact us torequest accommodation.
Required Experience:
Manager
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