Client Care Specialist Women's Shelter

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profile Job Location:

White Plains, NY - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Samaritan House Womens Shelter

33 Church Street Parish Hall

White Plains NY 10601

Rate of pay: $18 per hour

Reports to: Director of Shelter Services

Shift: Friday Saturday and Sunday from 3:00 pm-11:00 pm OR 11:00 pm-7:00 am

Provide direct care guidance and supervision to residents of the program; assist in homemaking and routines of daily living at shelter. Foster positive socialization and interaction among residents provide informal counseling; carry out record keeping and other assignments as needed.


Responsibilities include but are not limited to:

Develop good relationships with residents and contribute to the development of a positive atmosphere in the program.

Assist the shift supervisor in carrying out daily routines of program including performing and monitoring daily chores food service laundry housekeeping etc.

  • Serve as security staff person to ensure orderly entrance and exit of residents and to escort unauthorized or disruptive clients or other unauthorized individuals out of the building.
  • Listens to concerns of residents and communicates issues and problems arising with shift supervisor document information via narratives and other records; provide other reports on shelter as needed.
  • Attend staff meetings and in-service training workshops when required.

Requirements:

  • High School Diploma/GED with minimum of 1 year experience in Human Services helpful.
  • Knowledge of domestic abuse alcohol drug and mental health issues preferred
  • Basic computer and data entry experience required.
  • Must have sensitivity to the needs of vulnerable adults

Working Conditions

Employees work in a residential care environment and are subject to the physical and emotional behavior and communicable diseases of the residents.












Required Experience:

IC

Samaritan House Womens Shelter33 Church Street Parish HallWhite Plains NY 10601 Rate of pay: $18 per hourReports to: Director of Shelter ServicesShift: Friday Saturday and Sunday from 3:00 pm-11:00 pm OR 11:00 pm-7:00 am Provide direct care guidance and supervision to residents of the program; ass...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

About Company

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Lifting Up Westchester is a community-based nonprofit that provides life-changing support to people who are experiencing homelessness or are struggling to meet other basic needs. We work together with those we serve to build a more secure future for them and their families.

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