Outlet Manager
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Outlet Operation
- Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
- Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
- Build a good relationship with guests or regular patrons. Try to remember individual patrons names and their preferences to extend a personalized service.
- Handle guests complaints and comments tactfully and efficiently.
- Handle all administration work pertaining to cashier/bar operation requirement and companys policies.
- Maintain department communication logbook and updated notice board.
- Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests.
- Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations.
- Maintain complete knowledge of all food & beverage services contents & preparation methods outlets and hotel services/features.
- Ensure that health safety and security procedures are in place in the outlet.
- Attend all briefings meetings and trainings as assigned by management.
- Perform proper handover and communication to the next shift.
- Assist other food & beverage outlets with their operations during peak times or when required.
- Plan for outlet budget and review forecast on revenue and expenditure on monthly basic.
- Analyze and submit month-end reports and identify deviation from business plan goals.
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet.
- Plan implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion.
- Implement and maintain control measures to ensure that food & beverage costs productivity labour costs and operating supply costs for the outlet is in line with budget.
Qualifications :
Degree/Diploma in Hotel Management.
Certification in Food & Beverage Service will be an extra advantage.
Additional Information :
WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow Learn and Enjoy
- Explore Limitless Possibilities
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Assistant Manager Experience
- Computer Operation
- Computer Skills
- Financial Acumen
- Mediation Experience
- Windows
- Sales Management
- Leadership Experience
- Supervising Experience
- Retail Management
- Micros POS
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
