Customer Care Executive ( Fresher can also apply)Rz
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
We have opportunity for Customer Care Support / Customer Service
Job Location : Ambavadi ( Ahmedabad)
Job timing : Day shft ( 6 days working 1st 3rd & 5th Saturday off)
Job Description :
We are looking for a Customer Care Executive to handle complaints provide
appropriate solution and alternatives within the time limits and follow up to
ensure solutions. Attracts potential customers by answering question &
suggesting information about services. Identify and assess customers needs to
achieve satisfaction & follow communication procedures guidelines & policies.
Handling call and email inquiries /queries raise by the prospects & clients.
Accuracy attention to detail and ability to explain complex information clearly
and simply.
He who applies must have Product Knowledge Quality Focus Problem Solving
Market Knowledge Documentation Skills Resolving Conflict Analyzing
Information and Multi-tasking.
Qualifications :
Minimum qualification required is graduate/post graduate degree in any field
except engineering.
The candidate should have minimum 0-5 years of experience from the Mutual
Fund Industry or candidate from any other industry with an experience to handle
Clients. ( Fresher can also apply)
He/she should have a right attitude.
We are looking for a candidate with fluency of atleast 3 languages i.e. English Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.
Candidate should have be loyal honest.
Candidate should have a long term vision & should be decision maker.
Candidate should have a long term vision & should be decision maker.
Required Skills:
studentfresh graduatecsrcustomer carecustomer servicefreshercustomer support
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
