Dispatch Supervisor FMCG- Nairobi Mombasa
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are seeking a proactive and detail-oriented Dispatch Supervisor to oversee daily delivery operations within our FMCG distribution network. The ideal candidate will ensure efficient and timely dispatch of goods maintain accurate documentation coordinate with sales and warehouse teams and uphold high standards of delivery accuracy fleet management and customer satisfaction.
Key Responsibilities:
Dispatch & Fleet Coordination
Plan schedule and monitor daily dispatch operations to ensure timely deliveries.
Supervise drivers and loaders to maintain delivery accuracy and operational efficiency.
Monitor fleet utilization fuel consumption and vehicle maintenance schedules.
Order & Inventory Management
Coordinate closely with warehouse and sales teams to ensure order accuracy before dispatch.
Verify dispatch documents (delivery notes invoices and route plans) for completeness.
Track goods movement and reconcile returned stock or variances.
Team Supervision & Performance Monitoring
Manage and motivate the dispatch team to achieve daily delivery targets.
Conduct regular briefings and ensure adherence to safety and compliance protocols.
Provide training and support to enhance team productivity and discipline.
Compliance & Reporting
Ensure compliance with company policies transport regulations and customer requirements.
Maintain accurate dispatch records and prepare daily/weekly reports on deliveries fleet status and performance metrics.
Support internal audits and implement corrective measures for dispatch discrepancies.
Requirements
Diploma or Bachelors degree in Logistics Supply Chain Management or Business Administration.
Minimum 46 years experience in dispatch or logistics operations preferably in an FMCG environment.
Strong knowledge of fleet management route planning and warehouse coordination.
Excellent communication organization and leadership skills.
Proficiency in Microsoft Office Suite and experience using SAP or warehouse management systems (WMS).
Required Skills:
4-6 years of relevant experience in depot warehouse or supply chain management. FMCG industry experience required; dairy sector experience preferred.
Required Education:
Bachelors Degree in Logistics Supply Chain or Distribution & in SAP and accounting packages
Company Industry
Higher Education / Education / Professional Training and Coaching / Education Administration Programs
Key Skills
- Distributed Control Systems
- Transportation Management Systems
- Heavy Haul Experience
- Paratransit
- NIS
- Dispatching
- Security
- Training & Development
- Courier
- Filing
- Supervising Experience
- Phone Etiquette
